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March 2024 by Hartley Brody
We originally met Ryan Poland as a seller’s agent for a property we were visiting. While we didn’t end up purchasing that property, we were so impressed with Ryan’s knowledge, candor and professionalism as he showed us the property, that he quickly earned our trust and so we opted to enlist him as our own agent as we continued looking at other properties. I have nothing but good things to say about Ryan and his team, and I wouldn’t hesitate to work with him again in the future.
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March 2022 by Lumbay6 Intervention Journey's (yrright2know)
Not very good at keeping properties up. Try to change rules without changing rental contract. If you exert your rights they look for a way to put you out.
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March 2022 by Jennifer Gless
It takes weeks to hear back from them about an apartment
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November 2021 by Kaeley F.
Maintenance "Emergency" line is not even an emergency line. it takes about 3 days for them to get back to you. I've had a total of almost 20 bees in my room, I called the emergency line & nobody answered or called back. Not to mention the moisture & mold we had in our basement for months, the literal hole in the foundation of the basement that looked outside, & the gas leak that smelled horribly of gas for the first week I lived here. Thank god I made my house look good but jesus christ jack kohl does nothing for his residents. They are raising the rent to $500 next year so I expect some effort in return. Maybe Landlord Santa will bring us a washer & dryer? Its been fun figuring out where to do laundry since August. Half of the outlets don't work, there are multiple light switches that do nothing, and there's not even an outlet in the bathroom? Anyways, I'll just chill in my room with the bees everywhere. Hope I don't get stung!
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August 2021 by Emily Cremeans
DO NOT RENT FROM HERE. Jack Kohl does NOT care about you or your concerns. I lived here for 2 years and spoke to an actual employee maybe 3 or 4 times. I was charged on my security deposit return for something that was never in my apartment and they're impossible to get ahold of. You might as well fix any issues yourself. DO NOT rent or buy from here! Waste of your time and money.
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May 2021 by Emily C.
DO NOT RENT WITH JACK KOHL. This was my first apartment and I rented in Kent and it was AWFUL. Never return calls or emails unless they want money, building seems to be falling apart, and we've fixed most the issues ourselves. They take advantage of college students and act like these apartments are worth $450, and I promise they aren't. The foundation seems extremely weak, definitely asbestos and radon in the basement, lead-based paint, and uneven door frames all over the place. If it rains more than 30 minutes the basement begins to leak/flood, the water stains are still present. The only good thing is that the place came with appliances (even though one of the burners on the stove doesn't work). Rent ANYWHERE else in Kent, don't waste your time with Jack Kohl.
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March 2021 by Patricia Fincham
Never been there
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September 2020 by Connie A.
I would give a zero if it was an option! They never return calls and would not honor contract for getting deposit back! They are making me chase down owner of apartment that they manage! I'm taking them to small claims court! They are the worst for college rentals!
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March 2020 by Monica Maur
They have wonderful agents and friendly staff!
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March 2020 by Samantha Snyder
I love renting from Jack Kohl they have a 1 of a kind team and Kaylee is just a all around great person. With the loss of my father in law, and my fiancés hours being cut they were quick to have our backs. I love renting from them and will continue to do so. Yea maintenance takes a bit but jack kohl definitely has alot of properties so I just remind them and the next day they show up. Patience is a virtue.
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March 2019 by Judith Cuckler
I have known the Kohl family for 6 decades. Throughout these years, I have personally and professionally required insurance and real estate needs, and never had a bad experience.Most recently, my husband and I purchased a home in Tallmadge, while living in FL, sight unseen. We never doubted the agent Jack chose for us, Chuck Bolden.
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March 2018 by Akron Affordable Uniforms
Most unprofessional business I've ever encountered! My fiance and I broke up before our wedding, and they told us it should be fine for them to break the lease because we were not living together beforehand. I knew they would keep the security deposit, but only wanted to end things peacefully.After OVER a month after us calling to see if they would help us, they said no and are now making us continue to pay rent for a place I'm not even living at. Terrible customer service! I should have read the reviews on here before signing a lease with such a terrible company!
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March 2018 by chugzer
No hot water again at green acres. Broken doors for the last five months. Does maintenance even come around here? Can not wait for my lease to be up and never rent from Jack kohl again! It's turning into the get getto.
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March 2016 by Nick X Gory
The MOST unprofessional realty service I have ever encountered. A complete hack job.