-
September 2024 by Jacqueline Derbfuss
Took my car in for a oil change and I was told my car wouldn't start and needed a new battery. Problem is my car was perfectly fine up until I took it in there. As I was driving out a worker I passed said they lied to you. I really wish I would of stopped and asked him about what .
It just seemed a little suspicious. My car also wasn't parked on side of building like I was told. IT was in far back parking lot. And I was under the impression they wash your car as a courtesy and mine was not.
-
August 2024 by Kevin Long
Royce Yoder had the Corvette I wanted and he made it happen. They even held the Beauty for a month until I could take delivery. And they Ship!!!
-
August 2024 by Linzi Sause
My husband and I recently purchased our new Explorer ST at this dealership and had an OUTSTANDING experience!! Angelo made the entire process incredibly easy and stress-free. He was laid back, extremely easy to work with, and I never felt hassled during the decision-making process. Angelo's professionalism and customer service skills truly made a difference in our vehicle buying experience. In addition, working with David in financing was a breeze. He found the best option for us and made the financing process smooth and efficient. It truly felt like a dream to have such an amazingly EASY buying experience. I highly recommend this dealership for anyone looking to purchase a new vehicle. Thank you, Angelo and David, for making this process so easy, smooth, and enjoyable.. just like you BOTH said “the way it should be”!!!
-
August 2024 by Tricia Sheldon
My husband and I just purchased a Truck and worked with Royce! We live in Iowa and this is first time we have purchased a truck online. The transition was so smooth and delivery was on time
As expected. The driver was also amazing! This dealer is very honest and so easy to work with. I would definitely recommend.
-
August 2024 by thefatdago
Thought I would let Sharbone do my maintainence as I was getting older...BAD MISTAKE....my truck tires were so far out of alignment I only got 24000 miles out of them....I had 1/4 inch of tread on one side and bald on the inside...then Timmy the shop manager had the nerve to ask me if I thought it was really their fault....who the (#%*@) was doing my maintenance slippery Timmy....and another thing..... If you get a Ford from say Klaben Ford in Kent (Where I will be ordering my new Maverick) check to see what is covered in the Ford 3 year 36000 mile warranty....Sharbone told me alignments are only covered for 18000 miles.....but then again Sharbone is only interested in getting your money.......UPDATE....
I will only give a-plan or friend and neighbor discount pins to people if they promise not to go to SharBone Ford
-
August 2024 by Victoria Hanna-Lua
What an awesome experience! It was super fast process, got me in a 2020 Ford Escape, they paid off my old car! Even with bad credit! They did an awesome job! Royce Yoder did awesome! A great salesman! My family and I love the car!! Thank you guys again!!!
-
August 2024 by Alyssa McGurer
Such an easy, smooth, pleasant experience purchasing my new Bronco with the help of Angelo. I was able to complete all the applications and forms from the comfort of my own home, they even delivered it to my house for me! I highly recommend.
-
August 2024 by cal A
Needed a new work van fairly quickly. Thank you to our salesman, Royce who went above and beyond to locate a van. Thank you also to the team who transported it to Ohio for us and to the detailers. Great company to work with.
-
August 2024 by KRIS SOUTHWOOD
Just had my pickup worked on for the first time there. There service department did a great job! Kept me informed the whole process. Katie and her crew did a fantastic job!
-
July 2024 by Maddie rae
Just purchased a truck from here recently, The process was incredibly quick and easy. The team at Sarchione Ford is honest and pleasant to work with. My salesman Royce was awesome! I couldn’t be more happier with my Truck.
-
July 2024 by Thomas Drurey
I'm here to say I wrote bad report yesterday sorry. Disregard they really tride work with me .I'm a diabetic my Emotions get the best of me.sorry to the dealership and of you that read that yesterday. Tom D ps again sorry.hope to get reply
-
July 2024 by David White
Car buying can be stressful, but my experience at Sarchione Ford of Randolph was a breath of fresh air! Thanks to their amazing salesman, Royce Yoder, the entire process was smooth and enjoyable.
From the moment I submitted a web inquiry, Royce was incredibly responsive. He answered my questions thoroughly within minutes, even though it was outside of regular business hours. During my visit, Royce listened patiently to my needs and never pressured me into anything. He was incredibly knowledgeable about the vehicle and helped me find the perfect car for my family.
I also wanted to give a shoutout to the finance department, especially the Finance Manager, David Liebro. He was awesome to work with, explained everything clearly, and even helped me find a loan with a lower interest rate than I expected.
Overall, Sarchione Ford exceeded my expectations. If you're looking for a dealership that has hard-to-find vehicles, prioritizes customer service and makes car buying a stress-free experience, look no further!
Ask for Royce Yoder - you won't be disappointed!
-
July 2024 by Thaddeus Kwasnik
Being an out of state buyer, I was skeptical with how this transaction would go. I've had less-than-perfect experiences with dealerships in the past, but the Sarchione team was honest throughout the process with me and I left a happy customer. Angelo never pressured me to make a decision and presented me with options. He didn't hound me every day with calls and spam my email inbox. He answered my questions and gave me a fair deal. Dan in the finance department helped me out on an issue that was not their fault, which was much appreciated. I would not hesitate to fly out and buy another vehicle from them in the future.
-
July 2024 by Eugene Calabria
Sarchione Ford is a phenomenal dealership to purchase a vehicle. Keith McMurray is the salesman that I use every time I buy a vehicle and he makes the car buying process so incredibly smooth and enjoyable. Most of all, he is a super honest and fair salesman. I have bought multiple vehicles at Sarchione through Keith and I can't stress enough how superior the experience is. I highly recommend Sarchione, and specifically Keith as your sales rep.
-
June 2024 by Halvar Forsberg
Thanks to Randy I experienced the cleanest, quickest, most up front and honest deal when purchasing my 2024 Bronco - all done by phone and computer. That's saying something since I have been buying cars from dealers every couple of years since 1973. Yes I did some up front research (vehicle I wanted and their posted price, trade in value, and availability). From the time I first contacted him there was no back and forth haggling, he got back with spot-on numbers -same as I said. From there Eric had the financing and papers done and sent for signature. I spent more time driving to the dealership (45 minutes) than it took us to complete the deal - soup to nuts! When I got there _everyone_ was nice, polite, awesome during the delivery! A darned fine staff and dealership!
