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October 2023 by Robert Bush
Prices were very fair and the golf cart got me around the entire island from one side to the other, and from end to end. They weren’t extremely fast at all. They could’ve had a little bit more boogie-woogie, but hey, it’s a golf cart that’s electric.
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October 2023 by Katina Gump
Vacationed with a group of family. Stayed in a resort condo which was very nice and roomy. Rented a golf cart from Delaware golf rentals, staff was very pleasant and helpful. We definitely would stay on the island again. Everything was beautiful and worth visiting.
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September 2023 by Robert C.
This Merchant is the worse business I have ever dealt with, I would NOT recommend them to anybody. They only care about themselves and NOT the Customer. My wife made reservations for 3 golf carts on line, (for One Day) when we picked up the Carts, we discovered that my wife mistakenly made reservations for one day and till noon the next day....we tried to explain that we only wanted the carts for one day only!! we asked if they could void the reservations and re-ring for just one day. They would not hear of doing such a thing....We were stuck paying and extra $60.00 dollars. We tried to explain that there was a mistake when ordering on line, and asked if they would redo the order for the one day.....They were very very Cold Hearted and unforgiving of our mistake....I have Never Heard of any Business being so uncaring...STAY AWAY FROM THIS MERCHANT!!! WARNING. Please Don't Patronize this Merchant!!! They Just Don't Deserve anybodys Business!!!!
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September 2023 by Michael Eckart
Attempted to return cart upon opening at 8AM. Guy who came to work couldn’t get in. Phone calls were sent to an answering service when we attempted to figure out what was going on.Multiple people standing around waiting to return key and get their credit cards back (which is an INCREDIBLY outdated means of holding renters responsible).Most importantly, people missed ferries they were intending to get on because of the delay when they finally got someone there to open up. Bad way to end an island getaway.Won’t be renting from this company again and will be telling others we travel with the same. Carts were dirty as well.Lesson learned.
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September 2023 by Ari Lee
AVOID THIS PLACE AT ALL COSTS. TERRIBLE ATTITUDES AND HORRIBLE CUSTOMER SERVICE. SCAMMERS!!! What is the purpose of having hourly rates listed on your website if you only offer daily rates ON THE WEBSITE as you barely stated at person because the lady at the register just sat there with an attitude. She could barely answer or explain their policies.. pathetic. Easily lost business as I GLADLYYYYY took my business to another golf cart rental place down the street, they were lovely to deal with and did not have the nasty attitudes that were at this place. I hope everyone shares their true experience with this place as it seems they have had an attitude problem with many of their customers which is sad. I am just happy that I will be getting my money back after not receiving services from these scammers, hopefully they either learn how to treat their customers or move to a different business where they don't have to interact with people at all.
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August 2023 by Wendy M.
We rented a golf cart for the second day 08/24 of Bash on the Bay. When I made the reservation I could not find rates and no mention of an extra $20.00. I received a confirmation email that also didn't mention anything about price as I would have questioned the amount sooner. There was an issue with my credit card and Mark text me to ask me for another card. I called him to give him another card. When I asked how much and he told me $107 I was a little shocked as rates are usually 60/70 a day. He said that the rate was $80 and they charged $20 for an overnight fee to keep the cart until 11pm after the concert. Well due to weather the concert was canceled but we went over anyway. We checked in to pick up our cart about 11am and asked if the over night fee would be refunded since the last ferry left at 8pm and we wouldn't be keeping the cart until 11pm. The man who checked us in said yes, as well as other's checking in at the time we're also told yes. When we returned the cart well before time, by 6:30pm. We we're told it would not be refunded. I've email Mark only to be told I'm out of luck. Clearly, Mark needs that $20 more than I do. More to the point is CUSTOMER SERVICE with these folks just SUCKS. Don't use them! They aren't friendly, aren't helpful and their carts aren't that great either.
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August 2023 by Ally G.
If a 0 star review were possible I would give it. This place was affordable given the event that was happening (bash on the bay). The customer service was horrible and we were expected to inspect the golf carts ourselves before renting it. During the night we discovered our headlights were not working at all. Luckily we did not get pulled over but there were cops everywhere due to the concert. When we returned the cart we asked for any sort of refund for our malfunctioning cart but they asked if we got a ticket from the cops. We did not get a ticket so they told us there was nothing they could do. When we asked that if we had gotten a ticket if they would refund us and they said no because there was no way of verifying it didn't work (maybe they could go look at the cart for themselves but they didn't) they said their manager was in the back and they would tell them about our cart but that was a little lie to pacify us. Long story short and no refund later we are writing this review to say that you should pay more money for a working golf cart and better service. I am not surprised by the other low reviews this place deserves it.
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August 2023 by Kierstin Lundie
The only way to get around Put-In-Bay is with a golf cart! I couldn't imagine any other way. It allows to easily access everything quickly, see all the sights, and make the best stops along the way. It's easy to use and there are different options for your party size. Next time we go to Put-In-Bay, we will be using Delaware Golf Cart Rentals. Their location is ideal and communication is prompt. Looking forward to our next trip!
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August 2023 by Jerry
We had a blast on Put-in-Bay after we were able to rent our golf cart from Delaware Golf Cart Rentals. It was a fast, easy, and enjoyable experience. We hope to return to the island soon and we will definitely use Delaware Golf Cart Rentals again. There's a lot of different things to do and experience on the island so getting a golf cart makes it that much more fun
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August 2023 by Kysten Palmore
Renting a golf cart from Delaware Cart Rentals opens up an entire experience that you're not able to achieve on foot or car. It allows to move freely throughout the island without the encumbrances of a car. You're free to pull over on the side of the road to checkout the corky artist on the sidewalk, or stop in the fun shops along the way to your destination or catch the sun setting over the lake. Delaware Cart Rentals offers island fun and freedom. Rent one for a day or a week you will be glad you did.
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July 2023 by Alec Ferrell
My family have gone here to rent golf carts for years, when we visit.They have reasonable prices to rent out for the day and you can have it over night for just $20 more. No other golf cart rental that I know offer an over night like Delaware.
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July 2023 by Mindy Babcock
Yesterday our family went to Put In Bay to enjoy all the island has to offer. I previously reserved the golf cart online since we were going on a busy Saturday afternoon. The lady I spoke to said they can charge per hour since we would only need a cart for 4 hrs. They charged my card for an entire day $108!!Will never use this business for my island needs again. DO NOT RECOMMEND.
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July 2023 by Keri Schoen
I wish I could give negative stars!!!DO NOT RENT A GOLF CART FROM DELAWARE GOLF CARTS AT PUT IN BAY!!!!Last year we rented from them and when we return the golf cart we left the key in it for them to park. The workers grab the key immediately and hid it. The worker asks for the key when we returned it and we said we left him in the golf cart. She said she needed it and we said that the worker took it and they charged us an extra 50 bucks for a missing key.This year we had a 8-person golf cart and left it parked on the street near our boat. Someone came and stole our golf cart and apparently returned it to Delaware golf carts. Not sure what the motive was there but we lost a couple hours of our golf cart rental because they took it from us. The cops say this is pretty standard with this rental company and they won't do much about it. Lots of employees on the island agree that Delaware golf cart rentals screw customers over. BEWARE!!!
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July 2023 by Jennifer Goldsmith
0 stars here! As stated in the previous review, we rented a golf cart from here last summer. Upon returning it my husband left the key in for the attendant to park. He got out of the golf cart and walked to the window, where they told him they needed the key. He walked back over to the golf cart, which was now parked, and the attendant had taken the key out, but would not give it back for him to return. We were then charged FIFTY, not $10 for a missing key. The key was not missing, the attendant had it. How would we have driven the golf cart back to the rental office if the key was missing?! This year we rented another golf cart for the day. At about 5pm we noticed the golf cart was no longer parked where we had left it. It was parked legally in a spot near the boat we were staying on. We found a police officer who let us know that this happens frequently with this company, and we should check the office to see if it had been returned. Sure enough, there it was, Parked nicely with the others. Our 8 person golf cart had mysteriously been returned, despite the fact that we STILL HAD THE KEY. They had no explanation for this. This company is the worst. A bunch of crooks. We will not be renting from them again and advise anyone else against it as well!
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July 2023 by Susan Jakubowski
Just a heads up, we helped a family that got stranded on Wednesday evening at the Boardwalk. They had rented a 3 seater golf cart from Delaware rentals. They had a disabled 22 year old son and his service animals with them, along with his sister. They were running late with their dinner and CALLED the cart rental office to let them know. WITHOUT TELLING THEM, the cart rental people went to the restaurant and TOOK the cart (and all their belongings that were still on the cart) back to the rental shop, locked their belongings in the office and left. These people thought the cart had been stolen and were so upset! We gave them rides to try to get their stuff (they weren’t able to) and then gave them rides to the ferry dock. I felt so badly for this family, and will NEVER recommend anyone do business with them. I don’t usually bad mouth a business, but this company was WRONG on so many levels! This family was so polite and grateful for the little bit we did for them. I hope they give PIB another chance to do business with the ones who work hard and are honest!