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July 2024 by k h
No matter what time of day I come to pick up an online order in the drive up area it takes them 20+ minutes to bring the items. Other targets in the area are much faster but unfortunately none are close enough to go to regularly.
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May 2024 by U.S
My family were frequent shopper at Powell Target. Yesterday I had a need for two shoe size cardboard boxes so as always I went to target for them. I always politely ask the employees if I can take some boxes and they always have no issues with it. And I did just so yesterday as always and this employee name Aaron rudely replied no you are not allowed to take boxes anymore, we changed our policy. I was not upset on not able to get boxes rather his attitude and demeanor. He was disrespectful and rude. Very disappointed.
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March 2024 by Richie Gregory
Wow. A huge mess. Clothing product all over the floor, in wrong drawers, trash all over the floor, coffee cups on shelves, only self checkout lane open with a huge line down the store. These folks need help.
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March 2024 by Sabrina Sparks
Not a clean or organized store but employees are very helpful
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March 2024 by Brian Sutherland
Great experience overall.
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February 2024 by Kara Bailey
Such an inefficiently run Target. Grumpy employees probably because they're understaffed.
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February 2024 by Jessica Russell
Employee was super rude when I asked for help with checking out because an item didn’t have a barcode and then told me she couldn’t sell the item- basically implied I was stupid for thinking I could buy it even though there were multiple of that item in the aisle…
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February 2024 by Julie Falvo
I use Target drive up Service at least once a week. It saves me so much time and I’m often so tired at the end of a workday. Truly a very very customer oriented service. That is much appreciated.
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January 2024 by Patient Farmer
If you need to call beware!
Is there a legitimate reason your phone isn't being answered and keeps hanging up on me no matter which department I chose?
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January 2024 by Sharron B.
I am so disappointed in this target. My kids love target and always hang out there with their friends. But with what happened tonight I don't know if I will ever let them go there again. Yesterday I let my kids go with their friends and after an hour they got kicked out!!!!! My daughter choked on her Starbucks drink that they sell IN THE TARGET!! One of the workers came over and yelled at her. They obviously cleaned up the drink and went back to shopping. While they were minding there business another associate came up to them and told them they needed to leave they were looking through there cart to figure out what they wanted to buy, but he yelled at them and told them they needed to get out . They followed what he said and ended up needing to walk to Taco Bell because there was no one available to pick them up till 8:00!!!! On another note they never have anything in stock and I'm tired of it.
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December 2023 by Henry
I want to give a big shoutout to the Target Team at Powell, OH! Despite it being Christmas Eve at 6 PM, everyone maintained their professionalism and friendliness. Kudos to the Management Team for their great leadership. Thank you all so much, your dedication is truly appreciated!
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December 2023 by Kat Patrick
The store was a little messy but it is the holidays
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December 2023 by Henry Y.
I want to give a big shoutout to the Target Team at Powell, OH! Despite it being Christmas Eve at 6 PM, everyone maintained their professionalism and friendliness. Kudos to the Management Team for their great leadership. Thank you all so much, your dedication is truly appreciated!
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December 2023 by Cara W
I ordered an item online paid for it and was scheduled to pick it up the next day it came with a promotion for a $75 gift card with the purchase. I got an email that said it was out of stock. I could choose to have it shipped or pick it up, but when I went online my only option was to cancel it because it was out of stock. I talked to 3 customer service agents, 3rd one said I could pick it up at Broad street Target. Got an email that they were preparing it. Then another email saying it was canceled. That one was supposed to come with a $75 gift card. I had to reorder again and the same item was magically in stock close to my home but no gift card. The store was a mess. Long line for customer service. Stuff everywhere was either empty or out of place.
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December 2023 by vanessak69
This is the closest Target to my house, so I come here often but not as often as I could for reasons I'll get into.First, the positives: the store is clean and well-stocked and that's why the rating isn't lower. It's a Target. It's a bit pricey but not Macy's pricey. The parking lot is wonderfully humungous, luxurious really if you've been to the Sawmill Road location which is basically a Saw trap.Here is my issue with this Target: while I've had good or indifferently decent interactions there, the staff tends to mostly inhabit the unhappy range all the way from can't be bothered to surly to "I will stab you in the eye."I had a pick up order recently and the guy who brought it out was SO obviously pissed. I mean, I do get hating to go out. It was chilly. And I'd go inside, but I quit going inside because I've had to wait up to 15 minutes sometimes while (another) angry employee gathers my items from a seemingly infinite variety of locations. I mean, this store had improved. My last few pickup orders have been ready on time, I haven't had to cancel them when they weren't ready by the next day.This store also often seems understaffed. I will never go there again on a Saturday night to go grocery shopping.I know retail sucks. I've worked retail and people are animals. I just want to pick up my shampoo and wheat bread without feeling like I just made a drunken, profane toast at your sister's wedding.
