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February 2024 by Mason P.
Cancelled my service when I moved in August 2023, and they continued to charge me. They made up a web site you are supposed to go to, however it is not possible to create an account without signing up for new services. Kids at the front desk don't really know what they are doing, which is fine...but they should take accountability when they do not enter things correctly into the computer.
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October 2023 by Jamila Burke
I love this place and the staff they help me so much when I was pregnant ? and homeless.
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October 2023 by Davin Lambert
Not particularly the Powell Y, but I have been trying to cancel my membership (really dating back to covid), did on-line as instructed. Requires unrealistic time frame to cancel, then continues to charge....super frustrating and has cost me $100's!! Good Luck!
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October 2023 by Ty Orth
Good facility, clean, friendly folks, and well lit. Only reason I can’t give 5 is the level of busy for the space available when we have gone, both in the past and lately. I understand expansion comes at a premium, but like many Y’s it could use it. Particularly in pool space available. Otherwise, fantastic. The people have been absolutely great for our family.
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September 2023 by Kathy Kemp
The Powell YMCA is such a jewel in my community. The staff is so friendly and encouraging. The atmosphere is energizing! I am inspired by the many senior citizens that visit regularly to move and socialize.
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July 2023 by Brenna G.
I love the location!! It is only a 5-10 minute drive for us, we love the gym & working out each day, so this has been perfect for us!! It is a very nice location with amazing/kind staff. We love being members here, we are very happy.
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July 2023 by Polly Moore
This Liberty Twp Y is cleaner and better managed than the other one I go to. Liberty also has personal trainers, (the other one can't seem to find any to hire?), which is why I drive 50 min to go there twice a week. Staff are friendly and upbeat; the other Y, they're older, sitting in front of computers, and they're nice, but not outgoing and upbeat like they are at Liberty. I would make this my "home" Y if it weren't so far away!
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July 2023 by Brittany S
This was our first time coming to any YMCA. Right off the bat the lifeguard was pretty aggressive as he jumped from his seat to inform us of the rules. Every 5 minutes he was yelling for us to be closer to the kids(within an arms reach). My kids are 5 and 8. My 5 year old was attached to my hip the whole time. However my son wanted to do his own thing. Once a new lifeguard was in the seat, the male lifeguard was STILL watching us from inside. After the 5-6th time of getting yelled at I finally said something to this lifeguard. He threatened me with his manager, told us we were more than welcome to leave. So when we decide to leave, he disappeared. He finally approached us and told us not to tell him how to do his job, rules are rules and if we don't follow them we have to leave. I honestly felt harassed at this point. I will be reaching out to Savannah to get a refund for my membership. Very uptight and upsetting experience.
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June 2023 by Nicole Hammond
So my honest review. All the staff here is amazing except for one lifeguard, Danny. He's awful. Be prepared to have the whistle blown 150 time within 5 minutes. Don't even think about fast walking because you'll get the whistle blown at you. Sam, Mary, devin and everyone else though are superb!! The only reason I won't be coming back here is because of Danny and his pettiness. No other pool around here will act like that. Sorry powell ymca but he's got to go!
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June 2023 by Jay Conley
State of the art equipment. Front staff are incredible. Love this place
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June 2023 by Suki Liu
We have been very happy with YMCA, but not today because of the lifeguard named Danny . He is very rude and ruined our time at YMCA. We have been swimming at YMCA, and so has my son who has his green wristband which allows him to swim in the lanes. We never had any problems. Today we went to swimming from 11am- 12 pm. This DANNY told us that my son needed to be re-evaluated and all swimmers with all central Ohio YMCAs who got evaluated in the past need to be reevaluated, which is a new rule starting on this Monday, but later we confirmed with YMCA that there is no such new rule. Another super nice staff who works at the front desk helped us and communicated with him. Danny still insisted that my son should not use the lanes with no reasons. He even said that he would ask me to leave multiple times. He is not only rude, but also a liar. Before we were pretty sure that we would love to renew our membership because my son enjoys swimming in their pool but now we will have to reconsider if we are going to or not. Sorry YMCA! This Danny guy certainly has to go!!!
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June 2023 by Graziela Faria
I work all day I don't have time to take my kids to do activities I started going to the gym precisely because of the pool but every day I get here they ask the kids to leave the pool because there is no lifeguard and usually there are at least about 5. very disappointed!
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April 2023 by Brian Anichowski
Equipment that I use is old and in poor shape. Kids are fine, but they are totally unsupervised, taking pictures in the locker room, and hoarding equipment.
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April 2023 by Bryan Thompson
Really poor staffing and if you can’t keep staff levels to a point where the members who pay (even through COVID) can’t use the amenities why charge what you charge. Absolutely ridiculous!
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April 2023 by Saikrishna Alladi
Nice place for workouts, pool is small compared to Delaware YMCA