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August 2024 by Chad Smith
If I could give this place 0 stars, I would. I visited yesterday and had my hair done by a stylist named Beth, and it was a complete disaster. I showed her a picture of what I wanted and clearly mentioned that I was growing my hair out. Instead, she chopped off the top and moved my hard part to the center of my head. I am absolutely upset with the result and feel like my wishes weren’t heard at all.
I want the owner to contact me immediately because there’s no way to fix this. I should have trusted my gut and gone to the other Great Clips down the road. I will never return to this location again—there was a total lack of communication and professionalism.
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August 2024 by Arthy Sundar
I would give 0 stars . Worst customer service and worst back to school haircut ever .Hair stylist WITH RAINBOW COLORED HAIR was yelling at the customers and another person who was waiting for his turn , left the store because of her attitude. The way she treated me and my kids OMG. Never experienced this before in any other great clips. Such a shameless women she is. Never coming back here . My money is all gone .
Stylist: I forgot the stylist name
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June 2024 by Michael Tatum
It was fine.
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May 2024 by Kate C
Horrendous. Stylist just wanted to trim ends. I tipped $10 and wish I could get my money back. By the time I got home my hair, not properly thinned or layered, looked like I stuck my finger into a socket. You can't even tell anything was done to it. $28 down the drain and now I'm scrambling to find an appointment with an expensive salon which I cannot afford at this time. Absolutely not recommended unless you are getting a child's trim.
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March 2024 by Lindsay Wegner
Poorly trained staff and quality of haircut
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March 2024 by Diane Sambor
Naomi of Great Clips, brewster lane Powell is a very talented hairstylist with a great eye. I am always complimented many times over about my cut. I tried going to other great clips when I am visiting other parts of town. No one holds a candle to her. She should be considered one of their top stylists. If she ever changed locations I would still go to her for my hair cuts!
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January 2024 by Christopher Brown
I only chose one star because zero stars was not an option.HORRIBLE, BUTCHERED HACK JOB.It will take 3 or 4 weeks from now for my hair to grow out to the length I wanted it cut to today.I showed my stylist PICTURES taken 5 minutes after the completion of my last haircut from a stylist who cut my hair for almost 40 years. I said, "I want to look like this." (5 or 6 times). She kept throwing jargon at me, "So you want blah blah blah" and I would say "I want to look like this picture" (that's why I said it multiple times.I had a bad feeling about things from how hard it seemed for here to grasp that she should do WHATEVER IT TAKES (and whatever jargon Great Clips uses to describe it) TO MAKE THE FINISHED PRODUCT LOOK LIKE THE PICTURE. I should have trusted my instincts and walked out then and there. I'll be kicking myself for the next month for not having listened to my feelings.I am blind as a bat without my glasses. When somebody is cutting my hair I can't tell what they are doing. I am vulnerable and need to trust the person cutting my hair. Trust that was clearly misplaced.I don't know what was so hard about what I asked her to do. Is that really beyond the skill level of a Great Clips stylist, to match the finished product to a picture?After I put my glasses on and started arguing about what she had done, she didn't really dispute that she had failed to match her work to the picture. She just made disparaging comments about the style in the picture. Which makes me wonder if she ever intended to follow my instructions. Maybe she just decided to do whatever she thought best, AND TO HELL WITH WHAT THE CUSTOMER WANTED.Fool me once, shame on you. Fool me twice, shame on me. So that means you won't get the opportunity to butcher me again.
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December 2023 by mohid abdi
they ruined my social life pls shut this place down
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November 2023 by Tim Voss
Terribly inconsistent hair stylists that get huffy when you ask to have your hair scissor cut wet versus the fast electric razor cur.
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November 2023 by Mtest
They don’t honor online coupon code , lady got angry and charged adult fees for a child. Also they don’t post rates on the wall. Every time new hair stylist, will avoid in the future.
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November 2023 by Psy K
They don’t honor online coupon code , lady got angry and charged adult fees for a child. Also they don’t post rates on the wall. Every time new hair stylist, will avoid in the future.
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October 2023 by David Ruble
Took my son to have the sides of his cut. And about a half inch on top She literally shaved all the way to the top where his hair was supposed to be left long. He was so upset because it was picture day at school. Never again will we go there.Service: Kids' cuts
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September 2023 by JD POOLGOD
My stylist was Renée... I will definitely be asking for her again!
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September 2023 by B Mara
The stylist cut my hair exactly the way I requested and I was pleased with the results. Great value for the money and wait time was reasonable.
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September 2023 by Nageswar R.
Terrible service. i recently moved from California to here. i went to hair cut with kid this place thought this is good. But it is terrible service. They did not cut hair proper on one side. Very rude with me and my kid. And forcing me to pay expensive tip for terrible service.
