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March 2024 by marian moore
Everyone is very helpful and friendly.
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December 2023 by katrina chapa
This CVS provides excellent customer service.They fill on time and even sqeeze your prescription in 20 minutes before they close. I spoke with a female pharmacist. The mymale pharmist will not go out of his way to to help and never smiles.
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October 2023 by ferdinand h.
If u looking for an drive thru pharmacy this would be the one for u; but if u r planning on an business trips to somewhere outside of USA. Don't pick this one even when ur primary care doctor says it ok to pick up ur medication early they still don't want provide u the medication; because most pharmacists in this pharmacy r dumb.
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October 2023 by Susan A.
CVS does a great business. Yet it cares so little about its customers the parking lot is awful and there's a pot hole big enough for my entire front end to fall in. I will find a pharmacy that doesn't require a wheel alignment just by going through the drive through.
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September 2023 by renee unger
I am extremely disappointed in how the prescription for my daughter’s Vyvance prescription was shirked off as unimportant and told, “oh well we don’t have that medicine, don’t know when it will be in, so you need to start calling other pharmacies to find it!” I have been a customer for almost 20 years and this is the first time this has happened! Unfortunately I will be moving my business else where.
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April 2023 by Google user
Very good location and nice staff
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March 2023 by bhushan patil
Very good location and nice staff
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September 2021 by McKenna A.
Went to this CVS Pharmacy because of the reviews and...wow. I have never been to such an incompetent and unprofessional CVS Pharmacy. I called the night before to see if they accept walk-in patients for the flu shot. The man over the phone was very helpful and even looked up too see if they would be able to accept my new insurance. When I arrived the next morning (September 25th, 9am) the pharmacist told me they didn't take walk-ins till 10am (even though the man said over the phone I can come in at 8am) and that the MinuteClinic accepts people before 10am. I went to the MinuteClinic and the women was very rude. She then told me they didn't accept walk-in patients but I could sign in at the kiosk to make an appointment. There was an availability in ten minutes; as no one was there but me. I then asked her if my insurance would cover the flu shot, that the pharmacy said they could, but asked if it is the same billing. She said she didn't know and just stared at me. The women then went over to the other employee and told her to see the sign that they didn't accept walk -in patients. I told her I will just wait till 10am for the pharmacy because it seemed to be too complicated. I told the pharmacy I would be back. I then overheard the pharmacist ask the MinuteClinic what happened and they all started laughing. As someone who has a fear of getting shots, getting shot to protect myself and others since I'm traveling, following what I thought was the best and most helpful, and then be laughed at...was shocking. Went to a Kroger Pharmacy to get the flu shot and was treated as a patient and with respect.
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March 2020 by Ellen M.
Love this CVS location - staff always greets me and they are efficient and helpful. Happy they are renovating the space and moving the aisles around. Don't forget to use their app and stack coupons to save a ton.
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March 2019 by Tom T.
This place is so understaffed they are never available by phone, unless you are willing to wait 30 minutes. If they confirm a time a script will be ready, they don't really mean it, you will usually end up waiting anyway. Oh, and they like to close early, so don't expect to fill a script last minute. The CVS Caremark program is the worst prescription program, period. They have all kinds of crazy rules about automatic refills, like you have to use the app, and if you don't use the app, you can't switch until you get a new script.. even if that renewal is not scheduled for another 12 months. I am shocked at how bad CVS is a their core business. Oh, the staff seems great, they just need more of them. CVS, if you won't hire more folks, please pay your pharmacists more, because they are always slammed, and responding to questions about your sub standard offerings would be very stressful. Overall the worst part of having my new job, is being forced to use CVS. This is the only CVS I have experience with, prior to that I was with United Healthcare, and I shopped at Walgreens.
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January 2019 by Scott K.
This has been my Pharmacy for a couple years now, but this evening was the first time I actually went inside. I was very happy with the way they helped us getting our prescriptions filled and even though they were busy, PharmTech Matt took the time to help us sort through issues. Thanks Matt!!! You made my day!!!
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July 2018 by Cori Z.
We went to the Minute Clinic to get a sports physical for my son as our upcoming doctor's appointment was beyond the due date for participation. The Certified Nurse Practitioner, Supreet Singh, was exceptionally professional and extremely thorough. I felt like the attention to detail was above what we would normally experience at a doctor's visit. Additionally, the documentation of the visit that we left with was clear, concise, and detailed. I used the online system to "save" a place in line and the wait times were beyond 144 minutes at the Hard & Sawmill location due to the back to school rush and sports seasons beginning. I appreciated the fact that I had a check in time that was a few hours away, as well as the fact that I was able to receive SMS reminders about the appointment. At one point I received an SMS that I wasn't clear on so I called the Minute Clinic customer service line for help. Easy and painless. The check-in kiosk screen was calibrated for direct eye-level viewing, however, the screen is much lower than most adults' eye level. This causes some errors in selecting the correct digits/letters and a little frustration in backtracking to correct errors. There should either be a chair or a keyboard to offset this problem, considering the demographic of users is pretty broad and includes people who may be elderly or not as technology experienced as other users. I would highly recommend this service to others and appreciated the availability of locations that were nearby. Ms. Singh was wonderful and answered all of our questions.