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July 2025 by Teresa Cunningham
I was in and out! Great service!!
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July 2025 by Jamie Bussler
Swirched from verizon and spectrum is terrible. Service is bad and the techs dont know enough to help with issues. I upgraded my phone and when the new one came i am overwhelmed with spam calls and texts. Customer service line literally tells you they arent answering and disconnects you
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May 2025 by Clay “The Professor” Rex
This place needs to get their act together. The stories I could tell…
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May 2025 by Nicole Lynn
Their Internet keeps your phone from ringing so if anyone wants to file a class action settlement lawsuit, please let me know because my phone should be ringing when it’s connected to Wi-Fi, but it isn’t because spectrum is keeping our phones from ringing
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April 2025 by That One guy
It looks run down and nasty on the inside. They don't have any cell phones or anything there to look at it buy.
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March 2025 by Sridhar Kakani
Bad customer service!! They are very rude!!
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February 2025 by Xander Dee
Friend of mine called the call center and DeeAnn was no help. Unfortuatley this review is on the local store since idk where she was located. Internet increased to $87 which is asinine for this area. She said there's nothing she can do and everything was in the service contract. She mentioned she's on a recorded line so as long as she answers all the questions she'll pass the survey. Super short with us and offered no problem-solving solution, which is expected from Spectrum. Then she said if you return the equipment, your plan will cancel, which is a lie because when I returned my equipment, they charged me for months afterward. I'll never use Spectrum and convinced my friend to switch providers. Do better customer service and business practices suck.
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October 2024 by cher hewitt
Always slow
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September 2024 by Robert Gambill
Super high priced internet. Push sales and customer service staff. Won't let you downgrade your service. Cancel it.
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September 2024 by D A
I. Been with Spectrum for over 30 years and I pay $250
a month it’s getting ridiculous.
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August 2024 by Steven Conley
Only one employee working waited over an hour, for him to fail at helping a customer
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July 2024 by Ashley Forand
I've used this company for going on 4 years, and unfortunately noticing my bill has doubled since opening my account. Looking into a wifi, then adding the apps may actually be cheaper after all. Because my spotty service isn't worth the headache.
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June 2024 by gRuBBie sMaLLz
Do I dislike paying for internet each month? Yes. Do I appreciate their excellent customer service and courtesy when a tech comes out because my dog chewed through the lines and they need repaired? Most definitely! The only complaint I have is that the chat line can be pretty frustrating, which is why I didn’t give a 5-star review. Thanks, Spectrum.
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May 2024 by Daniel S.
Quick in and out nice customer service
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February 2024 by Ryann Ali Havens
I ordered a phone and talked to a accct rep while I signed my papers. He said good alp done you will have your phone by Tues. It'd Thurs and I call and not one person can help me. They took all my money and I'm screwed with no phone. Never deal w spectrum
