9AM - 7PM
1157 Young St, Portsmouth“Changing to a new phone I had problems with my Sims card. Hannah from the Portsmouth. Ohio store helped me get everything setup in minutes! She is amazing and very good with customers! Ask for her!!!”
“Phone number doesn’t work but service was great, quick, easy, and affordable the people working are very friendly and helpful they will explain anything you need help with while being respectful!! Definitely recommend but fix your phone cricket so people can call in if they have questions I mean you are a phone store how does your phone not work ??”
“I came into this location to start a new family plan. I got the privilege of being assisted by Caleb. Caleb was AWESOME!! Super friendly. Great personality! && he exceeded all of my customer service expectations! We ran into some snags along the way, but he was determined to get things done && that’s what he did! Thanks so much Caleb!! We’ll be back to see you in the future!!”
10AM - 7PM
1416 11th St, Portsmouth“Do I dislike paying for internet each month? Yes. Do I appreciate their excellent customer service and courtesy when a tech comes out because my dog chewed through the lines and they need repaired? Most definitely! The only complaint I have is that the chat line can be pretty frustrating, which is why I didn’t give a 5-star review. Thanks, Spectrum.”
“The people working the store I go to are always free to service any problem you may have in just about 2 to 5 minutes after you walk into the store. Also all the workers are very friendly and get you done and on the way out as quickly as possible they are great.”