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April 2024 by David Wilson
Great experience. Mike helped us find the furniture to match our space and was very accommodating. Their prices were excellent.
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October 2023 by D D.
My wife and I were looking for a La-z-boy rocker/recliner. We came across Covert's Furniture and found they have a very good selection of La-z-boy. They had exactly what we wanted and at very good prices. They were all very nice and very knowledgeable. They loaded my wife's new La-z-boy quickly and carefully. We do highly recommend them for your furniture needs.
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June 2023 by A.J. Samusson
Great local business and people--can't be beat!
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December 2022 by Beth Cooper
Bought new recliners and a table. The sales man ( sorry forgot his name ) was very helpful and we had his full attention.
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December 2022 by Evan Fisher
Great selection. Staff knowledgeable and friendly.
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March 2022 by Greg Hall
Great ??
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November 2021 by Amy Hall
Super friendly, good amount in stock. Great quality.
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October 2021 by Blake Carroll
This place is massive! - three floors plus basement with a manually operated elevator! We didn't feel pressured and they carry a good range of options, from affordable basics to real wood, made in Ohio sets
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June 2021 by Michelle R
When first shopping here, we were very impressed with the brands and selection of furniture. We loved the cash and carry section and chose two recliners to be delivered the next day. Our experience was great until the recliners began falling apart. Literally falling apart in multiple places in under a year. Tried calling and speaking with the owner and on the phone he was pleasant and assured me they would take care of it. After 3 calls, we finally got someone to come to our home to document the problems and again was assured it would be taken care of. After repeated calls and many months, nothing was ever done. No one reached out to us....ever. We had to call every single time. Thoroughly disappointed with this company as we had high hopes of being able to furnish our new home with them. At the time we purchased the recliners we were renting at the Lofts across the street until we purchased a home. We knew we would need several things and had already made a list of the additional furniture we would be purchasing. Being new to Portsmouth we assumed the customer service after the sale would be just as good as during the sale, especially to new transplants who needed to purchase more furniture. Thankfully we went outside of Portsmouth to purchase our additional furniture and received great service before, during and after our purchases. It was unfortunate that we could not support a local business and they lost an additional 10k in revenue because they were unwilling to honor the existing warranty on the furniture we purchased. We would recommend going elsewhere.....
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March 2021 by Matt Conley
Great selection of furniture. Very nice and knowledgeable staff.
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February 2021 by Michelle Ringenberg
Terrible customer service after the sale. We regret our purchases from this store and go out of town for our furniture needs now....
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December 2020 by Richard McClurg
The salesman was very helpful. Found what we came after and didn't have to go out of my hometown to get. It pays to shop locally. Bring back the old downtown stores back and see for yourselves.
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November 2020 by Ronald Campbell
Great people to deal with
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May 2020 by Carolyn Oliver
Quality furniture and exceptionally good service. Friendly personnel.
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February 2020 by Pam Ratliff
I purchased a Lazy Boy couch and reclining Lazy Boy chair and end table and entry table. Completely satisfied with my purchase. The last couch and chair I purchased I had for 10 yrs with no problems. Will always purchase my furniture at Coverts.
