-
May 2023 by Richard Basinger
Both our personal and business accounts have been here since 2010. Really enjoy the polite and fun people at this bank. Convenient and fast teller/drive through service. Love working with this local bank. Thanks everyone.
-
January 2022 by Altair Chase
Falsified the date of a deposit JUST so they could maximize the amount of NSF charges they could hit me with. Go literally anywhere else. This place is a complete joke and full of thieves.
-
July 2021 by Altair Madrigal
Falsified the date of a deposit JUST so they could maximize the amount of NSF charges they could hit me with. Go literally anywhere else. This place is a complete joke and full of thieves.
-
May 2021 by Susan Morley
Literally just sat in drive thru for 15 minutes and only one car ahead of me. I could not leave because there were 3 cars behind me. Used to be such good service. Sad that it's changed
-
March 2021 by Katie Frederick
Only giving 1 star because 0 stars is not an option. This bank is a complete joke. There are major communication issues between branches/ departments, lack of follow through from staff and MISSING CUSTOMER MAIL - which is a HUGE risk for identity theft!(to name a few). I have had 3 mortgages in my lifetime and never had an issue even close to the MONTHS of nightmares that we have been through with Premier Bank.My suggestion- RUN AWAY and find a bank who cares, listens, follows through, and conducts business in a professional manner.If you need assistance- leave a negative review and you will be contacted by someone in management within an hour. Otherwise, it’s an average of 3-5 business days to receive a call back from the loan department.Update- thanks for the public response on my review. However, no one ever contacted us. And of course, we have experienced even more problems since.
-
July 2020 by Rob Blower
Since transition to Premier cannot get a hold of anyone! All three phone numbers do not work properly. Online banking has issues and no one to speak with...horrible.
-
July 2020 by Kaylin Mullins
This place will not answer calls, the phone numbers say they are not taking calls due to high call volumes!
-
January 2020 by Zach Balestra
Nice workers
-
December 2019 by Michael Sokevitz
Been coming here for years. Nice bank, friendly workers who are always pleasant
-
September 2019 by Henriette Njabon
I've been banking with Home Savings in Poland since I was little, and the people working there have always been so nice. Now I live across the state with no local branches in town but I still choose to bank with them! They've always been understanding and helpful when I had concerns or issues, which is not something I can say about other banks I have had accounts with.
-
August 2019 by Dallen Shumway
Customer service from Patty was 5 star. She went out of her way to get me what I needed.
-
October 2018 by Camden Gomon
uhh... my mom goes here, I think....
