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December 2023 by tom burke
We drove in from Pennsylvania because I needed glasses immediately. I was helped almost as soon as I walked in. Customer service was outstanding and the price was far cheaper than my last Dr. Had my glasses in less than 2 hours. I'll definitely be back!!
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December 2023 by Matthew Evans
Excellent store! Terrible experience with the Niles store year after year. Workers are pushy and the manager has a terrible attitude. Will only purchase from the Poland store from this point forward. Excellent customer service! Chuck was the best!
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December 2023 by Ayla AK (AJ)
The only reason I gave it a 4 stars is because I had to wait almost an hour to pick up my glasses. They should have a separate line for pick up separate from new purchase. Otherwise, they were awesome!!
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December 2023 by SHERRIE Schwendeman
Great store, great service, great staff, great deal. Highly recommend.
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December 2023 by Pat Neuenschwander
Very helpful and patient in adjusting my glasses to get the perfect fit. Also, an amazing 'new customer' discount of 40% off !!
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November 2023 by Frank Czopor
Excellent service management Kelly and there lacey are top notch and highly recommended had a problem with other location and they fixed it I will never go to any other location but here again
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November 2023 by April Carrabbia
This was my sons first pair of eyeglasses and we took our prescription here for frames. They were professional and kind. They took extra time with my autistic son. Made sure the glasses fit right and that we got the lenses we needed. We also opted for the lens coverage since my son is 5 yrs old. This was an amazing value for a years coverage. Could not beat the customer service or the prices here. Thank you Chuck for being exceptional!
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October 2023 by Shirley McIntosh
The optician Chuck was very professional, courteous and fit me with great framesI highly recommend Eyemart Express services!
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October 2023 by Doreen Cogar
Had a very knowledgeable and patient employee! Glasses arrived quickly and I love them!
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September 2023 by Stephen Crokie
Eye exam was very thorough, frame selection was awesome, staff was excellent. Overall fantastic experience!
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September 2023 by Aleksandra Metz
Yesterday I decided to get new glasses and I’m so glad I came here! The glasses themselves are high quality (and only took 28 mins to make both pairs) and the assistance I received from Lucy was even more high quality! She helped me to find exactly what I was looking for and she even made wonderful recommendations for frames that I absolutely love! They have walls full of options so there’s something for everyone. The whole process was super simple and stress free and when I need glasses again, I’ll definitely be coming back here!
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September 2023 by MD
Lucy is awesome!!! She was very kind, knowledgeable and helpful during my whole process of getting glasses for the first time. I got an amazing deal on 2 pairs of glasses WITHOUT insurance (which were also ready in just 30mins!!!) Will be going to back to Eyemart Express for sunglasses next! Overall, great experience here! :)
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September 2023 by Susan Penwell
Walked in the door and was immediately greeted both times. First time I was showed the different frames and was assisted with choosing lens even on a day with limited help. When I went to pick them up it was quick and easy. Glasses were ready and actually didn't even need any adjustment. Great service from Chuck
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September 2023 by Michelle Brown
My first time using Eyemart Express. I was impressed with the selection of glasses and the ease of getting my prescription filled. Chuck was very helpful in helping to decide the best to utilize my insurance or use the promotional option offered. 2 pair of glasses were very economical and I got them the same day!
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August 2023 by Cindy Mccullough
My husband and I both ordered glasses. The staff was very attentive to our needs and very helpful in my selection.
