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January 2024 by LaShana Hudson
Never got a call back
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November 2023 by CD Woodring
Professional, knowledgeable, very personable.
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September 2023 by Chris Hanrahan
Allison was extremely helpful in helping us plan our Europe trip. Very knowledgeable especially since she has traveled to Europe.
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June 2023 by Trina J
My family and I contacted this agency in 8/22 for a vacation in 12/22. Initially Kathy worked hard and was in contact with us, answering every email, returned calls etc. Once we finally booked and she received our money she was not so accommodating. We had an issue returning back from our trip on a non stop flight that we paid for and up until this date we have not be compensated and the last email I sent Kathy advising that our compensation was denied , which she stated we would receive, she has yet to respond to my email sent 4/25/23. My family and I travel often and she has definitely lost customers. We had a party of 18 people return from a trip to Ghanna and the travel agent called " US" upon our return to ensure everything went smoothly. Her customer service after she received our payment sucked and I will never recommend her agency.
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April 2023 by Tammy Clementi
Always a great experience with Kathy and her team!!
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March 2023 by Teri Sanor
The staff helped my daughter and I book a wonderful trip of a lifetime!!! We were in Nice, France for 5 days then took a cruise from Spain to Italy and Monte Carlo. It was fantastic! Kathy, my sister puts her heart and soul into helping everyone have a great time.
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January 2023 by Danielle Smith
We just loved our experience with Kathy and the team at Executive Tour! We had a wonderful, beach family vacation and had no worries because Kathy took care of it all! If you are planning a vacation, don’t hesitate to call them you will not be disappointed!
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January 2023 by Leslie Becker
Kathy and Team are the best ! You will not be disappointed! Thank you for helping create memories that will last forever ! Rick , Leslie , Olivia and Luke
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January 2023 by Anna Rager
Kathy has booked trips for our family to both Mexico & the Dominican Republic. Not only was she extremely knowledgeable about traveling to these destinations, but she recommended the best resorts & our trips have always gone very smoothly and I attribute that to her hard work!
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January 2023 by Kathleen Kulnis
Great happy !
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January 2023 by Tony Maroni
We used Executive Tour and Travel two times and will use them again and again. We highly recommend them. Personal touch with big time and professional services. They put together a quick high end trip for us to Punta Cana over Thanksgiving Holiday last year. They planned everything out for us, explaining every detail and the trip went smoothly. Great value and we got all we paid for as expected. Our second trip was to the Amalfi Coast, Italy. This was for our Wedding. Karen Grimm, our travel agent was very patient with us, and helped set everything up to our high expectations. We tend to be very picky, but Karen Grimm never grew weary and stayed on it until she got everything we wanted. Once on the ground in Italy, their were a few hiccups (not Karen’s fault) and she helped us remotely resolve the issues perfectly. One time, we needed an private driver at the last minute and Karen found us one. Once we got home, Karen Grimm kept working with us to seek a refund from the terrible airline United Who canceled our flight and took our seats that we paid extra money, but Karen got our money back. Karen also helped us with our travel insurance for reimbursement on the extra hotel that was needed to due United’s terrible service. If you are traveling anywhere, call Karen Grimm
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January 2023 by Luis Esteves
Bad communication
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January 2023 by Alex Bohr
Extremely disappointed with our service with this agency. Everything seems to have been last minute and was assured if we ran into issues while traveling they would help. Currently stuck in an airport and missing days at our resort. We were booked with bad airline and the agent has been essential no help.
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January 2023 by Kathy Erdmann
Received a gift certificate from Tundraland for work that was done on our home using their services. Trying to make a reservation was like pulling teeth as you could not pick a property you can only pick a location and then they send you what they pick. Ok we made the best of that but now due to a family member being ill we needed to either change or cancel our reservation but when I called the woman was rude and not helpful at all. Out the money we put down now. Big joke!
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January 2022 by Heather Kane
Great experience, the ladies here are wonderful! Kathy goes above to get what you need done!!! Very friendly, and knows what she is talking about. Recommend executive tour and travel to book your next trip!
