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September 2024 by Burke Family
I was kissed on my back bumper but such things are never as they seem. True Performance used OEM parts and repaired my car to as new condition…..all covered by insurance. I got my car back with the comfort of knowing it is safe to drive with original parts are skilled labor. They even washed it! I was more than pleased by the work and pride plus great customer service. The pictures say it all. A+
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May 2024 by Kyle Newmyer
The entire team at True Performance went above and beyond for a special project to blackout the trim pieces on my car. They were very professional in their work and communication throughout the entire process. I cannot speak highly enough of the experience I had.
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February 2024 by Grant Alford
Been going here for years, given them tons of business. Can’t say I’ll be coming back after my most recent experience. Been leaving messages for days trying to get ahold of John Gilbert - the person handing my repair. Can’t even be bothered enough to give me a call back. Left voicemails as his line always goes to voicemail, then left numerous messages with reception. How can I entrust my car to be repaired when I can’t even get ahold of the people working. If you don’t want to repair my car then just say that, jeez.
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January 2024 by Bradley Deeter
The whole team at True performance did a great job taking care of me after an unfortunate accident lead to the totaling of my M235i.Despite being unable to work with the shop and buy a new car in the meantime, Melinda and the rest of the team were very accommodating and helpful.
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January 2024 by Rms
They did a great job coordinating with my insurance and rental car company. The job was pretty good, however, I got my car a few days ago and below are a few things I noticed. Like I said, they were still pretty good and are Mercedes certified. Super responsive and kind! Ron helped through the entire process and was great.Issues I found:Paint is not leveled and will peel in adverse weather. Body gsb on passenger side headlight is not level. Hood on passenger side not leveled with fender. Lower grill on passenger side not aligned with driver side. Front bumper cover not leveled with hood on passenger side.
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December 2023 by Raneem
They did a great job coordinating with my insurance and rental car company. The job was pretty good, however, I got my car a few days ago and below are a few things I noticed. Like I said, they were still pretty good and are Mercedes certified. Super responsive and kind! Ron helped through the entire process and was great.
Issues I found:
Paint is not leveled and will peel in adverse weather. Body gsb on passenger side headlight is not level. Hood on passenger side not leveled with fender. Lower grill on passenger side not aligned with driver side. Front bumper cover not leveled with hood on passenger side.
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November 2023 by Tim Kerns
Took our volvo in for an estimate. They took pictures of the car and answered several questions I had and were very professional. They said we would receive the estimate later that day. 4 days went by and didn't hear anything so I emailed and got no response. Ended up using another body shop.
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October 2023 by Mike M.
Got rear ended recently and brought my car to true performance since they were recommended by my dealer. They did great work and the ladies at the front desk were great, especially Melinda. My wife’s due date was close to when they estimated completion and they worked to get the car ready before then so we’d have the car before the baby got here. Will absolutely bring my car here in the future if I ever need more work done.Services: Painting
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October 2023 by Maelyn Grieb
I had just recently been in an accident where my new vehicle has been severely rear ended and eventually totaled. True Performance has made the entire process of my vehicle getting totaled, getting the ball rolling on getting a new one, etc way less stressful. They have been such a great help every step of the way! If you have a vehicle that needs body work or an estimate due to an accident I STRONGLY recommend coming here for it.
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October 2023 by Octavio Guzman (AutoSavants)
I only trust True Performance to work on my BMW, they are a certified shop that gets the job done right the first time! The whole staff is great and will ensure you are happy when you pick up your vehicle!
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September 2023 by Greg Smith
The BEST!! Have been here with multiple cars and they are absolutely best in central Ohio.
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August 2023 by John Preloger
These folks are true professionals. I had the whole rear quarter of my 2019 XC60 smashed in after 8,000 miles, and they meticulously rebuilt the car (using genuine parts) over 2 months. I’m writing now because 40,000 miles later the car remains a high functioning vehicle with no hidden issues. Don’t hesitate to use these guys should you ever find yourself in the unfortunate circumstance I did.
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July 2023 by Terp “Terpboy” Fan
There is not a better body shop in Columbus. From the body shop technicians to the owners, the professionalism and care taken of your car is number 1 in my book.
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June 2023 by yosickdbs
Just wanted to give a shout-out to Randall and his team, had a small warranty issue and they took care of it without a bit of hassle. This company stands behind the work they do.Service: Painting
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April 2023 by Matthew Cogdill
Melinda, Ed, and the entire team at True Performance are truly amazing! Have always had great experiences with them and will continue to come back for any auto body needs I have. They truly set the highest of standards for any body shop in central ohio. They are the best!Service: Body & Trim
