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March 2024 by Drew Johnson
Having no pharmacist for an unknown period of time while they're at lunch is ridiculous. Taking time out of a busy schedule to pick up my prescription before work only to have them tell me that there isn't a pharmacist who can get it for me, leaving me without medication I need is pretty unprofessional. I understand that everybody needs to take a lunch break, but having no staff while they're at a lunch break without notice of this has pretty much ruined my day. I didn't have time to stand around and wait for half an hour for them to get back from lunch as I had to go to work. I even checked the hours for the pharmacy before I went and it said it was open. Don't say your open if you don't have a pharmacist available. When you're dealing with medication that people need You should probably have somebody available during the hours where you say there's somebody available. I'm definitely never having a script filled here again.
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December 2023 by Melissa Morrow
Won't answer their phone.
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October 2023 by Olivia P.
Shellie is not very kind. I accidentally spilled the pack of cookies in my cart when I was going to self check-out, and she acted as if It was such an inconvenience to her and it was coming out of her paycheck, even though I apologized multiple times!!! I did not appreciate the way she treated me. She was condescending. When my friend ran back to get a new pack of cookies she glared and said "you need to pay!!!!" While I was waiting for a new package. Mean!!!
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August 2023 by Bumble B.
Store closes at 9pm. Arrived at 8:25pm and entrance was closed. Come on people. I pay for a membership and it doesn't take me 35 minutes to get a case of water and some detergent. UNACCEPTABLE
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June 2023 by Frederick F.
Whoever authorized the change to the smoothie they used to have, and allowed the mango one to replace it should be fired! EVERONE at the counter or at the return desk all said it was terrible and no one has said a good think about it.Change it back!!
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April 2023 by Walt S.
Costco remains a leader among the bulk and big box stores. With each visit, I'm forever amazed by the orderliness of product lines. Costco takes great care to make the shopping experience as easy as possible and even with their attention to detail, aisle after aisle after aisle after aisle of goods is daunting. It's like being a kid and growing up with a wooded park next to your home. At first, the further you go the more anxious you become. In the end, you know every nook, cranny and hiding place. These days (2023) I would caution anyone from going at the Noon hour for this nearby Dublin location. SLAMMED! Every cashier line is open and the self-check out takes some pressure off. But it is a wait to get through it all. Selection - broad! Price - big box so always competitive. Cleanliness - guaranteed. Getting into and out of the Costco parking lot is taxing due to its location on a traffic circle. You get in but getting out? Another story. Costco is good. 4-stars and a cup of patience.
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April 2023 by Linda R.
The optical department at this location is awesome! Thanks to Melissa, who fixed my sunglasses when I was told they could not be fixed. She helped me select new glasses and sunglasses. Appreciate all her help!
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February 2023 by Alexander D.
I recently visited Costco and I must say that my experience was exceptional. The facility was spotless, with everything neatly organized and easy to find. The staff were incredibly helpful, going above and beyond to assist me in finding the best deals on tech items.Speaking of deals, the selection of tech items available at Costco was simply incredible. From laptops and tablets to televisions and smartphones, the selection was vast and included some of the best brands on the market. And the prices were unbeatable - I couldn't believe the great deals I was able to score.The staff were knowledgeable about the products and took the time to help me find exactly what I was looking for. They even offered some great recommendations that I wouldn't have thought of on my own.Overall, my visit to Costco was a five-star experience. The combination of a clean facility, helpful staff, and an extensive selection of great deals on tech items made for a truly outstanding shopping experience. If you're looking for a great deal on the latest tech gadgets, Costco should be your first stop - you won't be disappointed!
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January 2023 by Joe N.
I've been a member at Costco for several years. The Plain City location continues to be my favorite Costco location because it is always very clean and well organized, and the cashiers are friendly, fast, and efficient. Inflation is putting a squeeze on everyone's wallet regardless where you shop, but I have noticed that many prices at Costco have increased by 25% to 50% since the beginning of the pandemic. Shoppers must be savvy and pay close attention to the same items at traditional grocery stores and specialty stores. If you are watching every penny spent, like me, take a calculator along and calculate the per ounce price at Costco vs. the per ounce price at other stores. I have recently found sales at local grocery stores that beat Costco's per ounce price. It's disappointing to spend $60 for a Gold Star Membership or $120 for an Executive Membership and find the lower prices at the grocery store without buying a membership. Produce is oftentimes considerably more at Costco.I still like Costco, but I spend a fraction of what I spent pre pandemic because I have noticed a higher percentage increase in prices at Costco than other retailers. Hopefully the economy will improve and Costco's prices will go back down. Until then, I watch for sale items at several retailers and go to the place with the best deals.
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December 2022 by Brenna G.
This Costco location is always very helpful and clean. The tire department has saved my life, the workers are continuously so kind, I want to know where they find these workers, keep up the good work GM!! I always appreciate the assorted, different products this location has compared to the other two Columbus locations!! You could go here for a date (because that's when you know), a quick trip with the fam and quick pick me ups, as we know, Costco has it all!! I have to literally have a monthly budget for Costco because of how amazing this location is!!
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November 2022 by Boogers C.
I understand it's a membership club, but i am a member, i took my 70 year old mother here after my father was in the hospital for open heart surgery, she doesn't drive. She wanted to get food for 3 weeks to help while my father recovered, I suggested costco to buy in bulk. Once we got to the checkout, we both still had our visitors passes on from the ER. The checkout woman was rude, and a total b**** to my already struggling mother, who wanted to use my card, not a friend, a colleague, or stranger, my blood mother. Telling her, she couldn't buy the items in the cart, If we didn't need the items in the cart i would have told them to go F themselves and left.. I won't go back, and hope to get my money back for the membership.
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October 2022 by Richard C.
Terrible place to work.Daniel and the other upper management allow things to go on that are against Costco policy.My girlfriend worked here for years and once she reported all of the inappropriate behavior they cut her loose after 11 years. Can't believe he's still the store later
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June 2022 by Ashley T.
Super crowded and not as much selection as other locations. Produce section is great.
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May 2022 by Dara T.
Overall, there would be many great things about Costco, including great wine bargains. However, I will never join because they are so very prejudiced against disabled people. They refuse to buy riding carts for people to use to get around that enormous store! They have several token carts, pretending that they care about consumers. But there is usually a half- hour or an hour wait for a cart -- and the management of this Costco is so totally vicious to the disabled that they do not even provide a place to sit when waiting. I would love to join and shop there, but cannot because the management of this store has made a decision not to serve disabled people.
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May 2022 by Jim O.
Always quick and efficient and very clean. We shop here quite often and purchase the majority of our gas.
