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October 2023 by justin franklin
Mara is nothing but a SNOB who thinks she can talk to customers absolutely ANY WAY SHE WANTS TO. she is extremely rude and has a major attitude problem. She needs to be FIRED! She is SUPER DISRESPECTFUL.
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August 2023 by Chelsea Conner
Awesome costumer service, love buying our furniture from here!!
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July 2023 by Melanie J.
Travis and Austin made new mattress shopping very smooth and effortless. The customer service at Sleep City is nothing less than extraordinary and we are really looking forward to sleeping on a product produced in Ohio.
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May 2023 by Brandi Cupp
Austin was amazing. Not only did we get a great deal but what we purchased was actually on order by Austin for himself. He literally gave us his bed. Super friendly and informative
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August 2021 by Cathy Browning
I have purchased from here for many years! I will continue to go back. The customer service is amazing and always takes care of their customer’s needs
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September 2020 by Elizabeth Allen
They have a large selection of good quality furniture and mattress. The Staff is very knowledgeable and friendly I'm a repeat customer
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September 2020 by Charlotte Thompson
They had exactly what I wanted. This is the second time we've purchase things from their store. I really like there.
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September 2020 by Eugene Elethorp
misrepresented the product, charge me to take it back charge me to bring another one and then they lied to me. it took me two years to fix the mess I experienced people. You don't lie to your customers and see them. I lost $565 because I went through their doors.
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August 2020 by Mary Cook
They have a nice selection of furniture, I purchased a coffee table at a discounted price.
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August 2020 by M May
Terrible terrible experience. Horrible customer service. We bought a new mattress and box springs for our daughter in April. The box springs broke within weeks of delivery. We need a replacement sent to us. Terry will not spend the money to exchange it. We have been a past customer of Sleep City. We have recommended this Piqua location to others - but not anymore. We would never shop there again.
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August 2020 by Megan Mays
Had an issue with the box spring and they replaced it!!! My family and I will be returning back to them in the future, thank you
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June 2020 by Bryan L.
The owner has stepped up and proven he's a man of his word. He's making this right by replacing the sectional for us. Excellent.
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June 2020 by Matthew Stearns
Quick friendly staff. We will shop here for future furniture.
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March 2020 by Amy
Saw them at the Home and Garden Show...SO INCREDIBLY RUDE TO US..almost no one at the show and the first people to come up and look at their fancy chairs and the guy who said he was the owner was rude and then said it didn't matter because he's the owner..hate to imagine what their customer service record is with that attitude. Don't stop there unless you want to be spoken to in an insulting manner.
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February 2020 by Lacey Reed
Great prices
