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March 2024 by Arlene Tisdale
The atmosphere is always a good time. They're friendly and very informative about the need for your vehicle.
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March 2024 by Bikash ssrki
The people there worker are not helpful and not well serving,
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March 2024 by Ike Solove
Devin is the man, he’s always professional and makes sure I get taken care of. He should see a promotion to manager soon.
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March 2024 by Colton Carroll
Got my oil changed there last week and didn’t think much of it until I walked out to my vehicle a day later and realized they had either stripped out or lost the bracket for my skid plate and zip tied it up. I probably wouldn’t have been so upset with them if they would’ve told me what had happened and offered to make it right. At least tighten the zip tie all the way. To me this was a bit of a shock as Valvoline usually does a good job but this was the first time I had gone to this location. Makes me wonder what else they may have messed up and didn’t say anything. This does not fit valvolines motto “Service you can see, Experts you can Trust”.
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March 2024 by Kayla Jones
My oil service itself was fine. The guy who guided me into the shop was very nice and accommodating. The younger guy with a beard who was directly helping me made me uncomfortable. When he asked what I wanted I told him, he repeated it to me and then said to a co-worker “I can’t do it anymore, I can’t do it” - he then asked if I wanted to skip over the other services and I said yes, he skipped through all the extras. He then asked how long I had been coming to Valvoline, I told him three years and then he asked another question and as I answered it he walked away and then began repeating the conversation I just had with him to a coworker and laughing. I personally know I have a transmission leak, normally on the paperwork I get it explains that- because the guy helping me had clicked through everything my paper did not accurately reflect what issues my car had. I also had to ask for a sticker with the next oil change because I was not provided one. If you aren’t happy doing your job, and aren’t willing to make customers feel comfortable then you probably should find a new career. Left out of there feeling like 2 out of 10 would not recommend. I am unsure what the guys deal was- I am unsure I particularly did something or if he was upset that I did not want anything extra but it was the worst experience I have had with Valvoline. Will not be returning to this location in the future. Recommend the Valvoline in Canal :)
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March 2024 by Binod Subedi
I was waiting there for a hrs! The worst Valvoline I have ever seen in my life bad experience
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February 2024 by Mark Pest
A great diverse team of automotive technicians performing your vehicle maintenance in a professional setting.Flawlessly efficient!
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January 2024 by Brian Border
Lied to me about checking air in tires, said they did, but I know they didn't. Had to check and air up tires when I got home
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January 2024 by Maurice King
The pickerington location is excellent. I only get my oil changes from this location because of the wonderful customer service I always have received.
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December 2023 by Just Tam
I visit here often, & not just for routine oil changes, even though it’s not the Valvoline closest to my home. Last year I bought headlight bulb elsewhere & they installed for me free of charge when I came for oil change. They top off fluids & refill my tires for free all the time too. Never had issues with redeeming variety of coupons either. Fair prices, quick service, & really friendly staff every time I’ve ever been there.
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December 2023 by Rick Draudt
I had transmission flush done here, and when I noticed it leaking a month later, I checked the fluids to find it was overfilled by at least 2 quarts. My seals are all leaking and need to be replaced due to this. There is a check bolt that can be removed to ensure there is no excess, but it was obviously never checked.
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November 2023 by S. Adler
Stress free, professional and prompt service! The staff are friendly and polite to not only the customer, but each other as well. The gentleman doing the vehicle intake was quick to acknowledge once a customer arrived and he was knowledgeable without being pushy. I will highly recommend this Valvoline to my neighbors. Much better experience than the Firestone on the same street.
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October 2023 by Carrie Rhodes
Either employees need to take their time with completing oil changes, or better bolts are needed for the skid plates. Few months ago the skid plate flew off on the highway because it wasn't secured properly. Went back yesterday for another oil change, and ended up having to go back today because the skid plate was dragging. They checked and 3 bolts were missing.I only gave 2 stars because the oil change itself wasn't messed up. The same issue is completely unacceptable when a few extra seconds to ensure the bolts are tightened all the way.
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August 2023 by Charles Hall
There is usually a wait, but it is a great option I'd you are pressed for time and unable to schedule an appointment elsewhere.
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August 2023 by Laura Burns
Wonderful staff with great service! I was in and out in no time! Leo was very helpful and don't even get me started on Angelena. Not only was she sweet as sugar, but she truly went above and beyond!There are locations closer to where I live, but I will only be coming to Valvoline Pickerington from now on. I highly recommend you all do the same!
