-
March 2024 by verna carroll
Clerk refused to give me my package when it arrived at the post office per my tracking info. Clerk would not go to the back and retrieve my package. While I came in clerk mentioned needing to get her book done , which leads me to believe she refused to service me to move the line along so that she can close the post office!
-
March 2024 by M. M.
Sent something certified mail on 2/8, they recieved on 2/12. It was never picked up so I called at the end of February asking when they would return it, they said they were doing it that day. Never recieved it, called back on 3/6, was told that I needed to wait, then when I told them I had clearly waited LONGER than the general alloted time for return they apologized and said my mail was still there and it was never sent back like they had said and that they were returning it that day. It's 3/13 and still have not recieved it, I'm in NC and it does not take THAT long to recieve mail from OH.*update 3/21*Still have not recieved it and now it's been saying in transit for days so they either lost it or didn't do their jobs, either way, this is certified mail that I PAID for to be returned to me.
-
March 2024 by Mi J
Older lady with a gold tooth in her mouth was rude! She didn’t want to do her job and check for a change of address for me. I don’t think that was too hard of a job for her…
-
January 2024 by Mz Hollywood (Mzholleewud)
Accidentally went here needed to go to UPS ????????,lady was really nice
-
December 2023 by Starshine
Last week, I was sending a package consisting of several letters (wrong address) to a client. The clerk repackaged it for me explaining that it would be less expensive and with the same delivery time. He didn't have to do that and I appreciate him for it since I really didn't have much money at the time.I always appreciate the service I get at this office. There is one a little closer to me in Canal Winchester, but I like the service at the Pickerington post office better. I have been going just a few minutes out of my way for the past 2 years to send my Etsy orders through this post office because the packages always ship quickly giving me consistent 4 and 5 star reviews. The only problem I have ever had these two years was the first and only time I used the self service machine. So, I just don't use it. Everyone at the front desk has always been friendly, helpful and efficient which is why I only use this post office. If any of the workers can see this review, thanks so much!
-
December 2023 by Nancy Montgomery
Since when is it acceptable to put oversized items in the mailbox (sticking WAY out) and just leave the door open? And since when is it acceptable to just perch an item on the top of the mailbox that was too large for the box?? These items were printed photos from my daughter’s wedding! What if they’d gotten wet or knocked on the ground?? I know it’s probably a pain to get out of the truck to walk packages to the door, but isn’t that the requirement for too large of items?? Hate to see service deteriorating like this.
-
December 2023 by Jacob Welter
Best Post Office I’ve ever been to. Ms. D is the most kind and helpful person and she is a huge asset to our local post office!
-
November 2023 by James J
I've had multiple incidents with Mrs. D being rude and unprofessional.
-
October 2023 by Conrad Jackson
Bailey, John McConeghey and Brandon James provided me with excellent customer service and product knowledge service. I'm a retired 24yr USAF veteran and proud to have served for people like them. I salute you and your entire staff, thanks
-
August 2023 by Laya Bankston
Tbh I always have great service here, but Ray is especially great. Kind, communicative and helpful. I didn’t properly return a package and he helped me while kindly explaining what I should do next time. I’m always in and out whomever is taking care of me. I really appreciate the customer service here!
-
August 2023 by B R (Bren)
Extremely rude. There was a very long line. I was very kind to the young man. He was short not friendly
-
March 2023 by Penny Miller
Where is my mail!!! Informed delivery sent me a notice yesterday 3/25 that I was receiving 4 pieces of mail. Received none. So tired of this happening over and over again!!!
-
February 2023 by Scott
I've been visiting this post office for years, despite its awkward layout and cramped space. The staff are mostly friendly, making it a tolerable experience.
-
January 2023 by Erica S.
Frustrated: They have 1 job! Can the mail just be picked up timely and delivered to its intended destination timely? That's all!
-
January 2023 by Howard J
In my 60 years, I have never had as much issue with a postal facility as this one. If it’s not one thing, it’s another.
