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September 2024 by Marvin Brinkley
had a very unpleasant, uncomfortable, and unprofessional experience when attempting to drop a package off today. i asked for tape for my package this afternoon. they did not have any rolls for purchase as i have seen in other post offices, and i was unaware that it was policy that they do not tape packages for you. instead of saying something along the lines of “sorry, we are not able to tape packages, it’s our policy…” the clerk at the next counter over (who was in the middle of helping another person) snapped, and started ranting, almost to the point of throwing a tantrum, about how customers need to tape their own packages and not expect them to do it themselves. this went on the entire time i was being helped, the clerk who was actually helping me was unable to even get a word in. all the while, the angry clerk wasn’t even speaking directly to me, just outwardly complaining about how much of a nuisance i was as a customer. i wish i had thought to glance for this lady’s name, so i could call her out for being an immature, rude worker. only go to this location if you are just dropping off, don’t go there if you actually need help or need to interact with someone.
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July 2024 by James Dunn
In and out
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June 2024 by Cinthya Solorio
The absolute worst. They have no idea what CS is worst. Everyone, especially the Black lady with short hair, including the manager, is extremely rude at the location. You don’t like to work, especially at the front desk. Ask them to move you or get a different job. This is not a free service; stop acting like it is. My boy needs certain things for medical appointments; sometimes, they run behind. I’ve tried to get my package, but the online portal says I cannot retrieve it. Well, they don’t care no matter how important your medical things are. I have a PO Box at a different location because I refuse to deal with them when possible.
On a funny note, she made sure I wasn’t recording her. I had a small giggle about what the world has come to. She knows her behavior is not OK and will act differently if a camera is turned on.
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May 2024 by Marean Georgy
One star is too much for their service
Worest location
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May 2024 by Zack Martin
I'd rather ship my packages via horse and buggy than use this location. Every time i go in there the people are rude and lazy. The employees will start helping you then randomly stop and help someone else or help another employee.
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April 2024 by Samantha Bahde
I've been selling and shipping jewelry for almost three years and have never had an issue with this post office (except one that was my fault, which they helped me with), the employees have been very helpful and I've never had a package go missing!
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April 2024 by Kari Ventura
The lady name Jenn at this location that works with passport doesn’t know what is customer services. This lady was so mean with me and my family not even giving time to explain anything. She just told me that I have to re-schedule. Definitely not recommended this location at all for passport.
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March 2024 by verna carroll
Clerk refused to give me my package when it arrived at the post office per my tracking info. Clerk would not go to the back and retrieve my package. While I came in clerk mentioned needing to get her book done , which leads me to believe she refused to service me to move the line along so that she can close the post office!
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March 2024 by M. M.
Sent something certified mail on 2/8, they recieved on 2/12. It was never picked up so I called at the end of February asking when they would return it, they said they were doing it that day. Never recieved it, called back on 3/6, was told that I needed to wait, then when I told them I had clearly waited LONGER than the general alloted time for return they apologized and said my mail was still there and it was never sent back like they had said and that they were returning it that day. It's 3/13 and still have not recieved it, I'm in NC and it does not take THAT long to recieve mail from OH.*update 3/21*Still have not recieved it and now it's been saying in transit for days so they either lost it or didn't do their jobs, either way, this is certified mail that I PAID for to be returned to me.
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March 2024 by Mi J
Older lady with a gold tooth in her mouth was rude! She didn’t want to do her job and check for a change of address for me. I don’t think that was too hard of a job for her…
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January 2024 by Mz Hollywood (Mzholleewud)
Accidentally went here needed to go to UPS ????????,lady was really nice
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December 2023 by Starshine
Last week, I was sending a package consisting of several letters (wrong address) to a client. The clerk repackaged it for me explaining that it would be less expensive and with the same delivery time. He didn't have to do that and I appreciate him for it since I really didn't have much money at the time.I always appreciate the service I get at this office. There is one a little closer to me in Canal Winchester, but I like the service at the Pickerington post office better. I have been going just a few minutes out of my way for the past 2 years to send my Etsy orders through this post office because the packages always ship quickly giving me consistent 4 and 5 star reviews. The only problem I have ever had these two years was the first and only time I used the self service machine. So, I just don't use it. Everyone at the front desk has always been friendly, helpful and efficient which is why I only use this post office. If any of the workers can see this review, thanks so much!
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December 2023 by Nancy Montgomery
Since when is it acceptable to put oversized items in the mailbox (sticking WAY out) and just leave the door open? And since when is it acceptable to just perch an item on the top of the mailbox that was too large for the box?? These items were printed photos from my daughter’s wedding! What if they’d gotten wet or knocked on the ground?? I know it’s probably a pain to get out of the truck to walk packages to the door, but isn’t that the requirement for too large of items?? Hate to see service deteriorating like this.
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December 2023 by Jacob Welter
Best Post Office I’ve ever been to. Ms. D is the most kind and helpful person and she is a huge asset to our local post office!
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November 2023 by James J
I've had multiple incidents with Mrs. D being rude and unprofessional.
