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March 2024 by Sandra Ingram
"My" store in Pickerington is not only convenient but the store always looks brand new even though it's been open for several years. The employees are not only professional but personable and always willing to help. I especially look forward to John helping me. He's knowledgeable, respectful and always makes you feel welcome whether you're purchasing something or getting paint strips/books for ideas.
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February 2024 by Nicole Adams
Sales associates are always very helpful with any questions. Online orders are made promptly. Never had any issues.
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October 2023 by Christina Rondo
Knowledgeable staff and clean store!
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August 2023 by Colten Kilkenny
I recently was in and purchased some materials, afterwards I received an email asking for a review so I filled out there form and emailed it back. There was some small things i was unhappy with, very minor things but i just gave them an honest review. They proceeded to reach out to me via email and call to see what they could do to make things better. For me this was not necessary, it was very minor and would have never posted anything had i not received an email asking me to.Anyways they have followed up with me multiple times to make sure that I was happy. It was very nice seeing a business care about their customers the way this management team did especially on such a small purchase.Thank You
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May 2023 by Jay
I am a bit thrown off from this specific location sales people.I am a contractor. I have used Sherwin dozens of times throughout my career. Usually, very helpful especially my previous account rep at a different location.But... for Some reason, I go into this particular location for now the 3rd time and this same sales guy says a gallon of paint is one price and then it ends up being significantly more at checkout, **after mixing the color (because mixed paint is nonrefundable). You tell a customer $30-$40/gallon and then upon check-out, it's somehow $72/gallon?Which, in my case, is hundreds of dollars difference, with the amount I purchase. And then when I mention it, magically they then take a 30% discount to lower the price but still not even close to what previously stated? (Seems a bit shady to me)But, in which ok, great, thank you for the misleading, but follow up recovery to make it right.But, now, when I go to pay, he says, we dont take cash here, and he was going to let me then leave the store without my purchase for my client.So, before I leave, I say, just to make sure, at this store you dont take any cash? He says, no, not at this terminal...I was like, not this terminal?So then another customer behind me says, what about that terminal next to you, so then sales guy says, "ok.. well I guess I can move to that computer." And then takes my cash?! ->( Im super confused at this point.)Ok, soo because youre too lazy to switch computers to take a customers cash, youre going to let a contractor leave the store entirely without his clients products? Therefore not selling hundreds of dollars worth of product for the store? Wonder how many times this has happened to the store? Lost revenue, Due to the laziness of todays youth...Not to mention the sheer rudeness and disrespect to contractors who are consistently repeat customers.I can and will just buy my clients products for way cheaper at a different business entirely moving forward.(Customer service/Sales Training Needed)Thanks. Have a nice day. ?
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March 2023 by Corey Ringhiser
This is usually a decent location, over the past year or so though, it has gone downhill. Management is lacking to say the least. The sales reps are also significantly slacking. The general staff though is usually pretty great and very helpful. It's a 50/50 shot on recommending this location or not.
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March 2023 by Lynn Speelman
Nice people working and fast service as well! They were kind of busy when I stopped to get paint and I got out quick and back to work ?
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December 2022 by Ben Bertke
HUGE Thank you to Ally and her team at Sherwin-Williams. They helped me select the right paint and arranged a great deal with me towards my eagle scout project. THANK YOU!
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September 2022 by Patrick Green
Stained our entire deck with a recommended stain from this location, after three gallons, this location ran out. We then went to another location to finish the project and we were told what had been using was not rated for decks, stain is flaking off, what a waste will never shop here again
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August 2022 by Joe Bozo
It was a very pleasant experience making my purchase at the Pickerington Ohio Store.
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July 2022 by Yvonne Harvison
The assistance in picking color was helpful since I couldn’t decide. The service was great. Employees were pleasant to work.
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March 2022 by Tracey and Levester Daniels
Excellent customer service. The owner was very nice, patient with me while I tried to figure out exactly what I needed, and extremely helpful. There needs to be more people like him in this world.
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February 2022 by Michael Kozanecki
Online order for pickup. Great store. Quick and friendly service!
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October 2021 by Mindy J Kaleta
Don and I have been doing quite a bit of updating, painting, etc and I just want to give a big shout out to the Pickerington Sherwin-Williams Paint Store. We were going out of our comfort zone to use a stain on a few projects and when we tried it on a table top, the wood on our project did not take it well. I wasn't happy with the look I got on this particular project. The manager had told us, if it doesn't work, you can certainly bring it back. We took it back and he was a person of his word. Thank you for the professional knowledge in the Pickerington store! So glad you are here!
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August 2021 by Michael Little
Helpful staff; clean store.
