Outlet by La-Z-Boy is a store that offers a wide selection of comfortable and stylish furniture designed to help customers create their dream homes. Customers praise the store for its high-quality craftsmanship and variety of options, including sofas, sectionals, chairs, and recliners that can be customized to match individual tastes. The knowledgeable and friendly staff, such as Meredith and others, are often highlighted for their helpfulness, patience, and ability to assist with selecting the right furniture. They are attentive to customer needs, whether guiding on size and comfort or tracking down specific items like matching chairs. The shopping experience is described as smooth and professional, with efficient purchase processes and prompt, reliable delivery. Customers appreciate staff who go above and beyond, even accommodating last-minute requests or late pick-up arrangements. Delivery services are generally praised for their expertise and care in handling furniture, including challenging setups like basement steps. Overall, customers are very satisfied with their purchases and the customer service at Outlet by La-Z-Boy. The store’s combination of quality products, helpful staff, and attentive service makes it a highly recommended place for anyone looking to buy comfortable, well-made furniture.
Second time buying from here. Friendly and knowledgeable sales team.
February 2026
This chair is good as of now but the living room set we bought in 2017 is not lasting as it should in my opinion
February 2026
I’m still waiting to receive our order. The communication of timelines could be more realistic than when we bought our recliner. Should receive any time …
