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November 2023 by J WV
Every Moo Moo car wash doesn't wash a certain portion of the car. Each location is different. This location half washes the passenger side of the vehicle and barely touches the back at all. They also play the most God awful whining, yodeling country music by the vacuums. It's like some type of psy ops torture.
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September 2023 by Dr NikT
Don’t waste your money or time! Try another location if you really want a clean car. Today was my second time using them. The First time (last week), my grill was still dirty. Today, i asked them to pay special attention to it because it wasn’t cleaned the first time. They just sent me through the wash ignoring my instructions and failing to put cleaner on that area. When i exited the wash, every part of the car was dirty. Tires, grill, trunk, etc. When I tried to go through again at no cost, the worker gave me a hard time. I told her to either refund my money or let me rewash. She was nasty (racist energy) and tried to tell me it was my job to clean the remaining dirt from my car?. She finally let me go through the wash again and the car barely got any cleaner. After wards, I spoke to the manager Drew who was nasty and hostile (more racist energy) when I told him I wasn’t happy with his employee or the service. It’s a fail. How easy is it yo just be good at washing cars… look how dirty the car was after two washes.
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August 2023 by Ron Brewer
Lights displaying optional services not working. After wash employee acknowledged the lights out and said corporate knew but would not fix. Need to know I'm getting what I paid for, no light makes me curious. Only complaint.Best, strongest vacuums, very clean.
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August 2023 by Jacob Repp
Worst moo moo car wash I’ve been to in central ohio so far. The water filtration at this location is obviously not up to par. It is more than obvious by the extreme smell of dingy mildew, and it was represented in the wash quality too. Bottom line, awful. I go to moo moo washes a lot in different cities around central ohio and none yet have been as bad as the wash in Pickerington.
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July 2023 by cwdeg71
Decent car wash for the price. Line can be long sometimes but moves fairly quickly. Biggest complaint was I still had a fair number of bugs on front fenders.
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June 2023 by Alicia Murphy
I usually go to the Moo Moo car wash in Powell or Marysville (Moo Moo Deluxe). This one in Pickerington did not clean my car. I went thru twice on 5/31/23 and could still see the dirt. I drew that face on my car after the first time thru and it was still there after the second time thru. An employee blamed it on my model of car (a Subaru Forester) but I’m not buying that as other Moo Moo’s get it sparkling. I pay too much money monthly to have to go home to wash my car myself. I was told that this is the 2nd oldest Moo Moo in Columbus by an employee. Maybe it’s time to upgrade this business.
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May 2023 by Meng Thao
Wash was fast. Gets busy. Best time is early morning.Be careful. They make it difficult to do single wash. When I realized I had selected a monthly plan, my card was already charged. They provide no option to cancel the auto-payment. This will like require a call unless I decide to try it out for a few months.
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May 2023 by CharacterMatterz
Same as it ever was. Good wash for a reasonable price, and truly unlimited. I went through twice in a row before just to see. This Moo-Moo gets an A in my book. Yes, I have a book...
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May 2023 by Andres DeJesus
They don't give out towels anymore, air freshener last about 1hr. Car wash is great
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March 2023 by Lydia Smith
AMAZING ! Bob helped me get three months old window paint off my back windshield and 2 windows. It wasn’t easy. Was able to go through the car wash again to make sure it’s all off. Thank you so much Bob!!Services: Vacuuming
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February 2023 by Janet Bartholow
I am actually listing a complaint for my father.His truck got damaged when the tire brush broke and jammed under his front wheel. Long story short.. the poorest customer service EVER!! This happened in October and he is still fighting with them to get his last check they owe him. Nothing but run around, no one will call him back ! Just pray your vehicle never gets damaged .Service: Auto detailing
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February 2023 by Vernon Gagne II
Very long line way to congested it’s a lot shorter than the other locations and the worker didn’t click on the right wash and my car wasn’t even cleaned all the way I’d recommend the one on Brice road 100 times over that place
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February 2023 by Doug Croom
terrible $18 dollars on a car wash and my car is still dirty,just left the Pickerington location and I got out of the car at the restaurant Mirrors windows in the corners and trunk lid are still filthy,if i wasn't 25 minutes away I would go back ???
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February 2023 by Samuel J Cavin
The rear of the vehicle is not going to be cleaned properly and the blowers don't get the water from the sides... bring your own towels and be prepared to do your own finishing touches.....
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January 2023 by Eric Mitchell
We have the unlimited wash pass, and we love the convenience, but we are getting a little frustrated with the quality of the wash. Every time we go, our cars come out looking half clean with streaks of film all over and often dirt that just doesn't come off. Picture from 10 min after washing.
