“Words cannot express my gratitude for this location and its employees. I have never seen such wonderful customer service!On Saturday I set out to purchase balloons to be used for a bachelorette party I was hosting later that day. After purchasing balloons from a local Party City, I was given the news that it would be three hours before I could pick up the balloons I purchased if I wanted the store to inflate them. I decided to take my chances, and take the balloons elsewhere. I frantically called all over the area trying to find a store that would blow up my balloons. After about the third call, I received a friendly greeting from a Drug Mart employee saying they could blow up my balloons. I rushed to the store (having only two hours to spare before the party started). I was met by Todd, the manager who so graciously agreed to blow up the balloons I had purchased. Keeping in mind that I had over 20 balloons to have inflated, I warned Todd that I had quite a few. He was more than willing to help! He called two other employees (Carolyn M. and Sue D.) to come over and assist. They were all so wonderful and willing to help! They even gave us additional clips to use when fastening the balloons later that day. What could have been an extremely disappointing and stressful event turned out to be successful and wonderful! I am so thankful that Todd and his employees were able to accommodate my request. They certainly didn't have to as none of the balloons were purchased at Drug Mart, and there is a helium shortage! This is truly an example of a company putting the customer first. Everyone was so kind and so willing to help. This experience has made me a forever customer at the Drug Mart location in Pickerington. Thank you all so much for your kindness and assistance! They day wouldn't have been as successful without you!”
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“Words cannot express my gratitude for this location and its employees. I have never seen such wonderful customer service!On Saturday I set out to purchase balloons to be used for a bachelorette party I was hosting later that day. After purchasing balloons from a local Party City, I was given the news that it would be three hours before I could pick up the balloons I purchased if I wanted the store to inflate them. I decided to take my chances, and take the balloons elsewhere. I frantically called all over the area trying to find a store that would blow up my balloons. After about the third call, I received a friendly greeting from a Drug Mart employee saying they could blow up my balloons. I rushed to the store (having only two hours to spare before the party started). I was met by Todd, the manager who so graciously agreed to blow up the balloons I had purchased. Keeping in mind that I had over 20 balloons to have inflated, I warned Todd that I had quite a few. He was more than willing to help! He called two other employees (Carolyn M. and Sue D.) to come over and assist. They were all so wonderful and willing to help! They even gave us additional clips to use when fastening the balloons later that day. What could have been an extremely disappointing and stressful event turned out to be successful and wonderful! I am so thankful that Todd and his employees were able to accommodate my request. They certainly didn't have to as none of the balloons were purchased at Drug Mart, and there is a helium shortage! This is truly an example of a company putting the customer first. Everyone was so kind and so willing to help. This experience has made me a forever customer at the Drug Mart location in Pickerington. Thank you all so much for your kindness and assistance! They day wouldn't have been as successful without you!”