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June 2022 by Darin Shoemaker
Chad has been providing excellent iPhone repair services for my family and friends for years. I can’t recommend him and his honest approach to repair enough!
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June 2022 by Michael Thompson
Great customer service, ipad charger was stuck in the port. He charged 10$ and fixed it in 2 minutes.
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May 2022 by Mary B
I went to this gentleman 5+ yrs ago before he moved to his current location. After moving back to the area, I was hopeful his business was still around and am so thankful it is! He does EXCELLENT work, perfect actually. Customer service is above and beyond. He repairs pretty much every model of iPhone and iPad. He offers a discount for returning customers. I have gone to one other place to have a screen repaired and ended up having to go back multiple times to be told it must just be defective. He even bought an old iPhone off of me for parts. I will never go anywhere else for any apple repairs. Support this small business! It will be worth it!
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March 2022 by Andrew T.
I called for insight on needing a new screen for my iPad and the gentleman answering said it would cost more to repair then to replace. He also explained WHY it was so expensive. I value that kind of honesty and explanation in a business. 5/5
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September 2021 by Tim Tc A.
I've been here several times for repairs. The first was for a cracked screen from dropping my phone at a ball game. This time I'm in because I got a message about my battery being old & degraded/not charging to capacity, and also because the charging port doesn't seem to be connecting to the cord reliably. While diagnosing the issue on the spot here while I waited, we also discovered that the haptic engine (the thing that makes it vibrate & click) for the phone had come loose as well. Aaand, it looks like there were some screws loose from the screen too - wow, Chad is thorough! This is great getting everything in tip top shape! So, while I wait, the owner Chad is repairing these issues - which is at a significantly lower cost than replacing the whole phone. I've found his work to be quite reliable in the past. What is even more compelling is that Chad is respectful, friendly, & takes the time to explain exactly what is going on. He has a meaningful personal story and I find the atmosphere & service at GURUMicro to reflect what I feel is a philosophy of truly caring about the people he is helping. Look, I probably drove by several other service & repair shops to get here and gladly so. All the way from the other side of the metro area. I'm happy to frequent this business not only because I feel I get great service, but because there is a good caring vibe coming from the owner/operator. And in this day & age of generally impersonal interactions that means a great deal to me.
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June 2021 by Taylor Canter
I created an account with google JUST to leave a review. Hands down 100% professional. My iPhone screen that was cracked, was fixed; and it looks just like I bought it brand new. I would HIGHLY recommend
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January 2021 by Zachary jones
Fixed my phone in 30 mins, very kind too, definitely recommend
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November 2020 by Richard Caliman
This guy is great and does exceptional work. What a great friend!
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August 2020 by Madison Scrape
Awesome customer service!! He is really trying to help each indivdiual person with their specific device needs to the best of his ability. I will continue to return to him in the future!
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June 2020 by Julie Ferrell Rowles
I usually go to Apple for any repairs, but decided to go to GURUMicro this time. I made my appointment this morning and got in by 1:30. In teenager time, that’s a long time. For adults it quick service!! Thank you for fixing the screen. We now have a very happy teenager.
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May 2020 by Philip Carpino
Fantastic service, price and location!
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December 2019 by Erik Hoisington
Chad is great! Fast and friendly service! The only place I will go in the future for phone repairs!
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September 2019 by Tom Wiecek
Chad replaced my iPhone 6 screen skillfully while I waited and chatted. Very fair price and great service. Great business.
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September 2019 by Jerry Gowins Jr.
Brought my wife's iPad in for a screen repair. He got it done very quick and at a very reasonable cost. Love supporting the local guy! It's these types of small businesses that make Pickerington a great community!!
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July 2019 by Yaya Cupid
Best place to come for all your "I" issue, Lord knows how lost we are without our iPhones.Chad is experienced and very personable.
