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June 2024 by Andrea Treese
Absolutely horrible. They use to be so personable and about quality. They are now all about quantity and have zero personality. I was definitely disgusted. What a shame.
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June 2024 by Amira Conrad
They always want to add on to the price as they're doing your nails. I asked for a total of what I wanted done. Style , shape, color and everything. They have me a total and I agreed to it. The minute I sat down and she started on my nails she said they're a 10.00 fee for some add on. It's ridiculous. The lady was rude and very aggressive. Once I said I don't want a full set anymore because of the add on I told her just to do a basic manicure so I can get out of there that's when she just didn't care about the service and rushed it. I will never be back
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May 2024 by RaeAnn A
They messed my daughters nails up then blamed her. Some are crooked or sticking up. I called talked to them they said no worries come in. I come in it’s a different girl she’s rude to us. Says she’ll paint them again nothing more. I say okay can we pay extra and do French tips then she stays arguing with me why she took the polish off or why she didn’t speak up and say she didn’t like it.
Excuse me? She’s 10, and she was alone with the guy getting her nails done. I was getting a pedicure I’m sorry my 10 year old didn’t want to hurt his feelings and say she didn’t like it. The lady just was rude af for no reason I had no problem coming back and paying. And I enjoyed my pedicure so this really suck’s definitely won’t come back here or ever recommend coming here.
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May 2024 by Ashley Elliott
First time went on a whim and was told there was no wait, great! Ended up having to wait 10 minutes which is totally fine, only to find out I was waiting for the worker who was just sitting on his phone watching videos the entire time I waited. Was quick and efficient but not all of my nails were fully painted, not the end of the world. Went back a second time picked out a color, they didn’t have it. (This happened as well the first time). She came back with random colors that were on people’s desks and I nicely said I didn’t want pink which was brought. She went to another desk grabbed another pink color which I then said I didn’t want pink, so she grabbed white. I said I just really wanted a beige/tan neutral color similar to the one I picked out. She grabbed a book and I picked one off of there. It looked nothing like it did on the sample, when she asked if I liked it I mentioned it didn’t look like the one I picked out it was completely sheer. She said well that’s the one you picked out and painted all the rest of them that color. I was a little upset I wasn’t able to switch or even add something so it wasn’t completely sheer. I’m normally not a complainer or picky by any means (have never asked for a new color- just have an event coming up and wanting something nice) To top it off she cut my cuticle and left with it bleeding still, she did apologize but by this point I was just ready to go. Was not worth the money to leave with nails that look like they have no polish on them. Hoping it was just a bad experience but will not be back!
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May 2024 by Fiona Oner
Very aggressive sales tactics. They have little to no regard for employee satisfaction
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April 2024 by Madi M.
Jimmy needs to go. I do not typically write reviews, however this needs to be said and bring up awareness of the issue. I typically go to this nail salon just by the pure convenience for walk ins and having it be close to my workplace. I went in two days ago where I stated I needed a gel manicure with three tips, trimmed, shaped almond, and painted. Nothing that I had not gotten before the past few years I been there. The appointment seemed normal so far until the one nail tech mentioned she saw my manicure the previous time and believed it was Gel X. I had no idea there was a difference but I was going along with what was suggested best for me. As a result get shifted to another table with foil on my hands to see an unfriendly older man whose name is Jimmy. Greets me with a frown and asks "what are we doing today?" And I tell him same thing "gel manicure, almond, colored." After this interaction, there was miscommunication about the Gel X vs Gel situation and I profusely apologized since I can own up to it when I'm wrong. He starts berating me and it seems like he's talking down to me like a child. This conversation was loud and embarrassing where there was multiple witnesses including the GM sitting right there next to him. Next came the shaping of the nail, since he did not touch the last two nails where they were long that the rest, after he was done shaping the right I asked politely if he could please trim these a little more since they're longer than the rest. Jimmy yells, "WHY DIDN'T YOU TELL ME THAT BEFORE?" Starts scolding again. At this point, I'm shocked and disgusted ready to leave with my naked nails because this was not worth sitting through. Bit my tongue til the last moment on the verge of tears, and he said go wash your hands "I'll ring you out". I go to the desk, pay in card ($48) and hand in my tip in cash and said " Look I would have given you $20 but I did not appreciate feeling patronized in a chair by you and it was a disgusting display of behavior. From there he tells me "you can keep the cash" and tosses the $10 back towards me. Left for a bit and then came back in to get his name and talk to the GM Uno. She did not express any concern or remorse to the way he talks to customers. She just kept saying "sorry" and smiling in my face while doing it. She said next time I come in to just say I don't want Jimmy to do my nails, and I told her " There will not be a next time. My nails are a call card for you guys, I always send people over when they ask where I got them done, however this a business practice I cannot respect this disgusting behavior that is tolerated. I am also a manager and if one of our employees talked that way to someone, there would be a termination or probation period involved." I was appalled this was even reality at this point. This was at this point so shocking I thought I was being played of a sick joke from WWYD waiting on John Quinones to come out of hiding behind a vase or something. If I wanted to get insulted by a worker I would have just got gone to "Dick's Last Resort" for cheaper. Another incident that occurred with another older "gentleman" two months ago where he was so rough filing and he cut my natural nails on purpose saying "Oh! I broke it" laughed about it like it was a joke for multiple other nails. He put dip powder on my naked nails BEFORE putting on gel polish. Did not realized this until my next technician was taking them off the next time I was there and he asked if "I used dip powder" and I was confused stating no I got gel and it's on my record there. He then told me to not do dip on bare nails since it will damage them. I never planned to on the first place and as a result of this, my tips broke off easily and were not salvageable to use for that appointment and had to be replaced. I am putting this out there since I will not be promoting this place any longer. There are multiple reviews that sta
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March 2024 by Renee m.
They always understand the assignment every.single.time. Uno does my nails every time and I knew from the first time she did them I couldn't go to anywhere or anyone else. I brought my own gems and pearls for my nails for my baby shower and she did a beautiful job. Thank you Uno
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March 2024 by Lauren
Wen was great ?
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March 2024 by leila jarouche
I love sardine she is beautiful and awsome
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March 2024 by Ashlyn Rable
I literally love this place. The only time I had a bad experience is one time they forgot about me for an hour, but guess what, I don’t schedule my pedicures when I know I have other things going on during the day, so it was no biggy because they were very busy and I understand. The techs always do a beautiful job and I leave there with a beautiful gel pedicure everytime. I’ll forever come to this place <3 and I think it’s a reasonable price, around $70 dollars for the signature pedicure w/gel. I get it done around every two months, I don’t understand why people say their gel nails don’t last long, mine do, and I’m constantly on my feet at work and I also workout a lot. I think some of you guys are just complainers lol.
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March 2024 by Jade Woo
I always am impressed they do a beautiful job.
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March 2024 by Michelle Fuhr
The place seemed a little beat up, kind of rough looking. Several young female employees sitting around gossiping, unprofessional. The two ladies that helped us may have said three words to us but did a great job on the pedicure! Didn’t seem too friendly though. Not sure if I want to return.
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March 2024 by lindsea morris
I stopped biting my nails around a month ago and decided to treat myself to a gel manicure. My nail aren’t super long due to year of biting but i have length now. Nail artist was very rude and sloppy with his work. Even said that they weren’t going to look nice because of the length. Will not be going back!
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February 2024 by Nannette F.
I have read criticism about this Levi's location. I believe you can have a positive experience if you understand the process. They do not take appointments, which is smart to avoid losing money with no shows but can also feel punitive for those that make and keep appointments properly. The work they perform is quality and I never have to wait too long.
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February 2024 by Bree S.
I went to get my nails done for a dance I had the next day. We we're charged $80 for an acrylic set with an add on. A nail broke a day later when I just went to pick up my scooter since I had surgery a couple of weeks before. When we went back in for a repair we were told we had to wait an hour for one nail. The women at the front desk was not pleasant at all and did not care that I was in pain and could not wait around for long. We had to call an hour later because we did not receive a phone call, we were told they called 3 times but we did not receive one. Then when I was finally taken back the women doing the nail did not talk or look at me the whole time. Then when the nail was done all she said is done and didn't walk us out or anything. When we were walking out the door to leave we were stopped by the lady at the front desk telling us we had to pay $5 for the nail. She rudely waited for my mom to pay her then did not say good bye just took the money and left. Will not be coming back.
