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September 2023 by Mika Wright
From the beginning late 2016 through 2022 everything was good, my Mom surrounded a good reception desk & nursing staffs, Until 2023, everything has changed worse everyone who has hired, every employee were usless. And treating my mom disrespectful, especially the Philippines Small Lady who has been very cold hearted since she started working. Today she started disrespecting against my Mom. And I had to make a report against her. But I told them if this phillppine lady ever do this against My Mom?? I told them that will make a police report as harassment against my Mom after her behavior like this. .If she ever do this again. Anyway, we'll keeps eye on her and her type behavior
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August 2019 by Deborah Lederer
I was going to take a tour 3 years ago and 1 of the residents told me not to bring my family there they are terrible to them I talked to for about an 1/2 hour to see if I could make her feel safe then finally a staff member came out and asked me if I wanted to take a tour I did and there were 40 beds empty that was enough for me I said I am done NO thanks
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August 2019 by Dwight Shroot
Very attentive staff and a huge therapy room. The therapy staff did a great job with my mother and got her home even better than when she left!
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August 2019 by Tonia Patton
First let me start by saying I'm on to leave good reviews, and take bad reviews with a grain of salt. Afterall, most people only speak up when dissatisfied. However, this review needs placed and what we've experienced here can't go unspoken for. This is my first stop- I'll be making a few calls. My father is in the late stage of dementia. The only thing that qualifies this as an alzheimers facility is having a pass code to get out the door. The people here are barely qualified for direct care let alone cognitive care. On one visit I was they for two hours and no one checked on him. My stepmother stopped by on another day during his repit stay only to find him butt naked and cold, laying on WET sheets. His aid was nowhere to be found. The next day he was going home by ambulet and Genesis of Perrysburg sent him home in a diaper, t-shirt, and socks. No pants, no jacket. Thin hospital blanket. In mid November. Their excuse was they didn't know he was going home? Well they knew they put him on thr Gurney half naked; nevermind it would taken less than five minutes to dress him proper. This place is without compassion or understanding of dignity. The fortis stand behind a desk and talk, in the dining room they complain about how horrible their job is in front of residents.. I noticed how poorly they rate in US News nursing hint report. This place shouldn't even be open. It's disgraceful.
