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January 2024 by Rainer Katz
Great service and great people.
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December 2023 by John Charles
Went into the AAA Perrysburg and was greeted by a young lady named Claire. What a professional and personal experience in securing information regarding my AAA coverage and travel plans. Articulate, courteous, helpful are all words that would describe my interaction with Claire. Thank you AAA for providing us customers with such a positive experience. Thank you Claire.
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December 2023 by Abby Pickering
Not only did they try to talk me into replacing my battery for no reason, they also didn’t tighten my skid plate after they changed my oil so now I have to go get that fixed.
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September 2023 by John T. Brogan
Very helpful lady, she took care of me instantly. Can't tell you how stressed out I was. Thank you so much.
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August 2023 by nate sloan
Informative reports with images of parts that need replaced. Great customer service.
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July 2023 by John Tam
Went in for an EZ Pass and the lady that helped me was very friendly and helpful. It was a quick and easy trip.
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July 2023 by Minerva Spurlock
Wow, this place is amazing. My mother and I popped into town for a trip to Costco. Our car started to die so we pulled into AAA. The customer service was second to none. Steve helped us immediately and had one of the mechanics look at our car. We ended up staying overnight. They made our car a priority, and had it fixed the next day. We are now thinking about joining AAA because of the customer service experience.Service: Engine repair
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July 2023 by Angela
Had good experience with AAA. Great customer service over phone as well as tow truck driver. He was fast, polite, and professional.
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June 2023 by Minerva S.
Wow, this place is amazing. My mother and I popped into town for a trip to Costco. Our car started to die so we pulled into AAA. The customer service was second to none. Steve helped us immediately and had one of the mechanics look at our car. We ended up staying overnight. They made our car a priority, and had it fixed the next day. We are now thinking about joining AAA because of the customer service experience. ^_^
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June 2023 by Del Y.
Replaced fuel pumps. Very satisfied. They towed my car straight to the shop. Had it diagnosed and fixed the next day.
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May 2023 by C M
Im a member and recently moved around the block from this shop. First experience was great. Great pricing. Great communication and professionalism. Mechanics seem very knowledgeable. Service managers had great customer service. Definitely will be taking all my vehicles to this shop for service needs.
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April 2023 by Kathleen Mosier
Matt and his team were fantastic—repairing our car on short notice during a family trip. Great job and very professional and accommodating.Services: Auto battery maintenance
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March 2023 by Suzy Layton
Went to this facility to have my Cadillac Escalade serviced. The man at the register was nice but two registers down was another man that was extremely rude. He kept interrupting the guy that was speaking to me and going over him. The man asked us if we was going to wait on the vehicle and I said yes. The rude man speaks quickly and says you should probably leave because it could be 2 hours. We was from out of town and they had my vehicle. It ended up being 15 minutes. I ordered a Lyft just to cancel it. Then they charged me 130.00 to look at my truck just to tell me they couldn’t service my vehicle there and I had to go to the dealership. When I asked for a print out about what they “detected” the guy was rude and said he could write it down if I needed him to. I mean I did just pay 130.00 for nothing, that’s the least you could do. I paid 130.00 for something Auto Zone would do for free and would have got better friendly service. Every time he spoke he was rude. If you don’t like your job don’t work there. Sadly I think he might have even been a manager. His name may have been Eric but I could be wrong. He had the register closest to the shop door. Don’t go to this facility if you want friendly service.
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March 2023 by Melissa Goulet
They were busy, but I got right in for a used car inspection. Tech was honest. Good experience.
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March 2023 by S Gerber
Traveling through. Stopped here to pick up a e-zpass for the toll road. Friendly fast service. Be aware, last minute purchase of e-zpass for same day travel on tollway may or may not be activated and work. For me it did for Ohio travel within 30 min of signing up on website.
