“Recently I left my wallet and sunglasses in the cart and the customer service personnel called me. Thank goodness I am a tasteful rewards member. Thank you so much to the staff for their responsiveness and attention. Not to mention the fresh produce and fresh squeezed juice that are always delicious.”
“Heinen’s is one of the best local grocery stores you’ll ever find. Lots of locally sourced foods, lots of quality and wholesome ingredients, all at more affordable prices compared to the bigger chain stores. The employees are always friendly and helpful, and my kids enjoy getting a free cookie at the bakery! And the twinsburg Heinen’s is one of my top favorite Heinen’s to visit, because of how nice, cohesive, and organized the store is. May be weird it’s a reason I will never move away, but having a grocery store like Heinen’s close by is for sure a game changer!”
“It's probably the best place to shop on the Cleveland area. Great produce, great staff, great quality on everything. Look for their 'member discounts' and you can get a great price on things as well.”
“The store is great overall. They have a nice selection of different food and household items.
My only minor complaint is that there are usually not enough registers open during peak times. I adjust the times I shop to avoid a crowd or long lines but around holidays and weekends, this cannot be avoided.
The staff is very nice and helpful.
Update: Found the first rude worker, Rashawna. Barely mumbled good morning to me, dropped my receipt on the ground, was focused on everything but checking me out. It takes years to get a customer and much less to lose them.”
“In town a few times a year for work. The employees are super nice! Caprese salad tastes like a rubber tire. Stick to just the groceries that aren't pre-made.”
9AM - 8PM
7050 Aurora Rd, Aurora“Some great items in here. Found a seasonal Califia Cold Brew marked down to $.99 as well as Chobani Oatmilk at $1.99. Would have paid so much more for it elsewhere! Worth it!”
9AM - 8PM
6217 SOM Ctr Rd, Solon“I like Aldi's, sometimes produce items are out of stock but if you stop back a couple days later it's restocked. But if there is a non-food item you like, buy it when you see it because it probably won't be there when you go back. Go in, grab a box (or bring your recycle bags), fill it up and check out. Simple as that.”
“Overall great store, a bit more expensive but more food choices, so worth it. Produce is fresh and prepared food excellent. Personnel always friendly with a smile and ready to help.”
“Thanks for having my favorite products that can't be found in other stores!! Want to thank one of the stockers for letting me know my product would be coming off the truck any minute!”
9AM - 8PM
22300 Lakeshore Blvd, Euclid“The store is as advertised. Great prices and very nice variety of fruits ,vegetables,meat, dairy, and frozen items. Along various sales from flyers. Remember, this is a smaller store due to the space available when opened.”
8:30AM - 8PM
5144 Mayfield Rd, Lyndhurst“Love the produce and everything else here.
Cashiers are always pretty quick!
Have your bags and payment ready to expedite the experience for the next person”
“Absolutely love this location and the staff! The wine tasting area is such a great touch and I love the seating to be able to enjoy a glass and whatever I feel like purchasing to eat that day. The cafe style eatery is so convenient for when I don't feel like cooking. I would love to see some wine tasting events to be held here - would definitely attend!”
9AM - 8PM
2821 Bishop Rd, Willoughby Hills“Good variety in breads. However all stores put out previously frozen bread with no warning so it needs refrozen or will mold quickly. Good produce, great cheeses etc love the chicken cranberry salad, convenient deli packages, limited meats. Like the selections in the frozen selections, Like the unusual items that they bring in. Love the buy out area and organic. If your Aldi's is not top condition report it to the Corp”
“I've been coming to this particular Heinen's for 4 years, been a Heinen's shopper in general for twenty plus years. Today I stopped in for some supplements and something occurred to me - any time I am looking for something throughout the store, the only department where someone asks if I need help, is the wellness department. No other employees even say hello or speak to you, just the wellness department. This is true of every Heinen's I've been to. While I am not complaining, perhaps the rest of the store could learn from this.”
9AM - 8PM
1385 SOM Ctr Rd, Mayfield Heights“This is a larger Aldi's and feels more comfortable shopping in because of that. It's clean and typically stocked . Staff are friendly and stock interesting.”
“interesting little store with lots of good priced deals, but it's hard to believe they are open with only one employee to run the store.clean and lots of isle space with plenty of parking.”
“I'm from Mobile. We visited Zak's while in Ohio seeing family. I wish we had a Zak's here. It is large, clean, they had some great deals and a variety of products.”
“Once I thought just another inner city grocery store, but they do lottery, pay bills, cash checks, and money orders. They also sell a variety of things from purses to shoe's, appliances for both kitchen and bathroom. The butchers aren't there everyday, but are excellent, willing to supply fresh meat, if not pleased with out front. The best deal is a 10 lb bag of wings for $15, if you don't believe of the savings, try finding that anywhere. Lastly the cashier's have you leaving the store with a smile.”
“I typically only go to Costco for a few things I love.Coffee~Kirtland k cups, the seasonal pumpkin pie, cheesecake, Pho, roasted chicken, turkey pot pie.Today the cheesecake looked odd. Like it wasn't finished. Also almost everyone had an earth quake crack on top. Please don't ruin this beautiful, tasty bargain. It's one reason I got a membership. It has always been a crowd pleaser.Also the burgers in meat department no longer taste as good. I don't buy them anymore for that reason.Giving up letting us use Discover after mid November 2023 is also a big disappointment.Ok I'm done.”
7AM - 9PM
5100 Wilson Mills Rd, Richmond Heights“I had the privilege of encountering outstanding customer service during my visit to Dave's Supermarket on Wilson Mills Road in Richmond Heights, Ohio, on February 7, 2024, at 5:01 pm. Kira, the cashier who checked me out, left an indelible impression with her remarkable service, making me feel genuinely valued and appreciated.From the moment I approached the checkout counter, Kira's welcoming smile and positive attitude set the tone for a memorable shopping experience. Her exceptional empathy and attentiveness were evident as she engaged me in friendly conversation, creating a welcoming and personalized environment.In conclusion, my encounter with Kira at Dave's Supermarket was nothing short of extraordinary. Her exceptional customer service left a lasting impression, and I left the store feeling not only grateful for her assistance but also inspired by her genuine warmth and hospitality. Kudos to Kira for making my day truly amazing and for embodying the essence of outstanding customer service.”
“I personally like shopping there it's really great for community... we don't have to travel 5 miles to spend more money on the same grade of foods.. but need more stocker's when customer's may need assistance..”
7AM - 9PM
22501 Shore Center Dr, Euclid“This Dave's Market & Eatery located in Euclid has been newly renovated & is always pretty well stocked & they have a fair amount of cashiers on the schedule so there's usually not a long wait time to checkout. The only issue I have w/ this location is that some of the people in the hot food section can be very rude.”
“very nice people and very quick, be extra careful backing in to the dock as the docks are inside a building and very squished. parking is across the street, call the number on the fence and you should be all good to go.”
“Great customer service! I recently went there and had an issue with my order and it was 3 representatives there that had to resolve the issue. All 3 women were very professional. The cashier, floor manager, and customer service representative. Also, there is a male cashier that always have great positive energy every time I go there. They all represented well for the African American community in a public setting. This experience really warmed my heart!”
“Dave's on Shaker Square is a great grocery store. The prices are a little higher, but it's nice and convenient when you don't feel like going to Walmart or a bigger grocery store. They have a great meat selection and decent produce”
“I have live in the Shake Square area for over 40 years. I was so happy when this Dave's Supermarket open. It is a great place to shop and the items are always fresh the meats,fruits,and vegetables.The store is clean. The only thing that I see that need some improvement is some of the workers need to be more friendly and caring but that is a small thing for the great service that this store does for this area.”
“A great shopping experience! Grocery stores are all pretty much the same, except for product freshness and customer service. This store had both categories 10/10. We couldn’t find an obscure item and an employee noticed our searching and tracked it down for us all the while thanking us for shopping there. Definitely recommend!”
“Everything is always so good! If you have a small gathering, they have a lot of excellent small bites in their frozen section. I bought sushi this week - delicious/nice size portion! The individual burgers are fabulous - after grilling these, you will never buy anything else!”