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“Justin was great. Friendly & easy to deal with even though he was very busy handling several locations. Call center, though was not well informed about the particular location I was interested in. Would have been helpful if they had at least told me it was best to set up an appointment. They told me the hours were 9:30 to 4 & just showing up was fine. Justin handles 3 locations so impossible for him to always be at one site.”
“Great storage place! Both times I called the gentlemen were very nice. I had my email sent to me to reserve my space. It was very easy to do everything online. The code and my unit was emailed to me. When I arrived everything was set up and ready for me to use. This is my 2nd time using Life Storage and both times were great! Give it a try.”
“Wesley was professional and personal. Took very good care of getting us straightened out after we received conflicting information from a few different phone reps. Thank you Wesley!”
“This was the best rental i ever had truck ran great it was clean easy to use nice long ramp to move with ware picked up they already had things checked an they were busy so this gentlemen was pressed for time when done took back to different location they were slammed but she was nice ,an friendly an was not in no hurry she said we have to do thing right she maid sure everything was like its suppose to be the truck only had 50,000 on it this was my 1st truck that ran on diesel fuel it seemed to get much better mileage i was very pleased with the whole penske experience ....i will be back...”
“Bought a F350 from don about a month ago, process was super smooth and I was out the door super quick and went on with my day. Great guy, wouldn't wanna go anywhere else.”
“If you're looking to rent a truck enterprise truck rental in tallmadge is the place to go .george was very friendly, professional and explained everything to us.had us out the door and on our way in no time .thanks george for your excellent customer service .”
“Marcus and crew got me out the door in under 10 minutes and upon return, he took even less time. That would be enough for a 5 star review but Marcus was a truly a joy to deal with and was adamant about disclosing my mileage and fuel surcharges (and thus, how to avoid them). The storefront was ultra-clean too! Thank you for making it easy on us!Joe”
“Great service. Helpful staff at facility and through the Uhaul company. I had issues renting the truck (tried 3 times and app kept stalling out). Finally secured truck after logging onto the app with a user account and better WiFi signal. Overall 5 star experience.”
“WAS INTO THE NORTHFIELD/MILES BRANCH.YESTERDAY & WHEN I PULLd IN I NOTICED ABOUT ATLEAST 10 TRUCKs BEING RETURNED WHICH AUTOMATICALLY LMK THE STORE WAS BUSY I GO IN THERES 3 PPL IN FRONT OF ME 1 PERSON WKn. SO IM THINKn IMA BE. HERE 4EVERBUT, (BRANDEN)WAS THE (GOAT) HE WAS HANDLING BOTH WINDOWs, ALL PHONE CALLs,ACCEPTn RETURNs, DOING ✅ INs. GIVn RECEIPTs & WHEN HE GOT 2 ME THEY DIDNT HAVE MY RESERVATn CORRECT BUT, HE MADE. THAT RITE ALSO & HE DID ALL THAT WITHOUT. ANY FRUSTRATnHE DIDNT EVEN BREAK A SWEAT(GIVE THAT MAN A RAISE HE DESERVES IT) & MORE!!!...THANXX BRANDEN.”
“We initially reserved a Penske truck through home depot the night before we needed it. When we arrived they did not have a truck there for us. We panicked since we had a big day of moving planned. We went to the Penske in Willowick to see if we could remedy the situation. I wish I caught his name but he was absolutely wonderful. He instantly found our reservation, gave us a discounted rate on mileage and had us on the road within 15 minutes with a crisis averted. We will absolutely use Penske again!”
“I was low on fuel and I was stressing about reaching my destination and Zack and Jovany reassured me I'd be alright.theyre totally awesome guys...best I'm met yet through out all the fuel stations I been through, through out united states..great job guys!”
“Kyle is a real one. He was able to work with me to get my patio set loaded in two runs as opposed to three, and he made sure everything was dry on a rainy day. For the icing on the cake he stopped me from leaving so that he could give me the cushions I forgot.Kyle is the hero we all need. Give that kid a raise!”
“Had a trailer hitch installed. Chris and Chanelle were awesome---very professional and friendly. Perfect install at a great price. VERY highly recommend this store.”
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“Easy access to website with pricing, unit sizes and reservations. Difficult to contact local office. Once in contact with local office the rest of the transaction was quick and straightforward.”