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June 2024 by Kassidy Craycraft
So incredibly glad to be done with them. We go through gas so quickly and many times sat in a freezing cold house. No one would come out for days.
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January 2024 by Wendy Richmond
We had a new tank installed the crew was fast professional very nice. The women you talk to at customer service are courteous and helpful. We are very happy we switched.
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November 2023 by Greg&Daisy Fouch
We had a new tank installed, and the crew was A+++ professional. The installation crew was top-notch, and a great and friendly office staff to help you with your account. If you are looking for a propane company that cares about its customers, then look no further; call Arrick's Propane today.
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July 2023 by Emily Collier
Absolutely HORRIBLE customer service. The women are so RUDE and condescending when customers ask questions. The new fee they charge for not using all of your propane every year is insane! I’ve never signed any kind of contract and yet they still continue to charge these insane fees. Currently in the process of getting rid of this TERRIBLE company. Will also be making calls to BBB & PUCO.
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May 2023 by Columbus Botanical Depot
These ladies are extra nice and very helpful especially Eileen! She went way out of her way to find out information that helped my decision. I highly recommend them if you value customer service and friendly helpful people.
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March 2023 by dr_ pepsi_
Amazing customer service
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January 2023 by JR Slusher
If you want to use a company that is Unprofessional and only cares about them selves this maybe the company for you. Just because you get a cheaper price does not mean you get the the service you deserve. I would I suggest you do your research before using them. Jr
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January 2022 by C L
Waste of time and energy to get propane from these people. Horrible customer service and they don't even call you back when they say they will. Seems they don't really care about people or selling propane. Lost my business and will never reccomend them to anyone.
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July 2020 by rick davis
Have been customer for 40 years have never had problem until last 2 years ordered and paid for gas and waited days for delivery and when going into office unfriendly atmosphere
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July 2019 by Marsha McCormick
Be sure to read your contract (which they charge you $19 to sign) closely. It states that they can automatically fill your tank if it's 330 gallon or larger. So with spring just around the corner, they decided to fill our tank to the tune of $576. We had enough propane to get us through, but now have this surprise bill to pay and will not be able to take advantage of the cheaper price during summer fill because our tank is full. Would not recommend this company!
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July 2017 by Kristy Mullins
Always super friendly and helpful. I highly suggest this company !!
