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November 2023 by Embrey Keck
I had a fantastic experience with Richard, and Reliable Auto Care!After seeing his many 5 star reviews on Google, I sought Richard out for a ‘wellness check’ on my car. He got me in within a week’s time, did a thorough once over, and wrote up an estimate right away of things that needed done, and was upfront about things he suggested I take care of within the next 6 months to a year.He was able to get me in fast, and offered me a ride home, since it would take the better part of the day, which I ended up taking him up on, when my spouse’s vehicle also was having issues. He was even able to get us in contact with the right person for that issue!I was happy with all the work that was done on my car, and was so appreciative of Richard’s care, and customer service that went above and beyond.We will definitely be returning as customers, and I am happily recommending him to our friends and family!
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October 2023 by Penny Townsend
I have been using Rich for some time. He is AWESOME!!! I highly recommend Rich to repair your vehicle. He recently replaced my rotors and brakes, and as I told Rich, it is wonderful to be able to stop my vehicle without feeling like a milkshake. If I could give more than 5 stars I would!! 10 would be my option!! Thank you Rich!!
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October 2023 by Jennifer Lines
RICHARD IS AMAZING!GREAT MECHANIC!VERY REASONABLE $$$$My headlight lenses were cloudy and I could barely see to drive at nightHe changed bulbs to LED and polished the lenses and WOW what a DIFFERENCE!He knew exactly what was making a certain rattle in front end of my vehicle and got me fixed up!I got a GREAT price$ on tires I recently got thereHe is the GO TO GUY!VERY KNOWLEDGEABLEYou often hear horror stories of people taking their cars to get fixed somewhere and have to take it back because you have the same problem you did when u pick it up … I can GUARANTEE this WONT!!!!happen here!!!!I have only GREAT things to say about this place !!!!You can get scheduled for repairs quickly !They do a FABULOUS JOB on ANYTHING you need done !?Services: Tires
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October 2023 by Kyaira Stewart
Richard is my go to call for anything with my car. I legit refuse to take it anywhere else. As a woman it’s hard to get an accurate estimate from a mechanic because they know that a lot of us have no clue about cars. Rich has always been honest and truly reliable plus he always remembers me which is such a great feeling. He has even offered for me to drive his car until mine is fixed MULTIPLE TIMES (which is always the same day btw). Let’s just say this shop could be across the globe and I’d find a way to get my car there for him to look at. So sweet, so caring, and so honest. He came referred to me and I’m referring him to all of you!
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August 2023 by ReViewer T.
We all know how difficult it is to find an AUTO SERVICE shop we can honestly depend on, and truly I FOUND IT in RAC.I've now taken 4 vehicles there, and every time on EVERY VEHICLE, this shop has diagnosed and repaired or serviced all my vehicles to my high satisfaction. This is a 1-owner small business, and despite the fact that I'm nowhere near his location-- it's worth the miles to drive here. I've read Sam P's comments, and am certain his story is likely due to a hired employee at the time (no longer there) - you DO realize the difficulty to find and retain good qualified technicians, right?That said: I highly recommend RAC to you for your foreign or domestic vehicles. I'm about to take my 5th one there for needed service.Here's an unusual example, kinda off the regular path:My Ford Van was throwing an error alarm 2 shops were unable to correct. RAC and Richard had it for a cupl days and found of all things; a rusty lock switch in the rear of the rig was causing spurrious signals to be sent to the main processor. Switch fixed...alarm solved.
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August 2023 by Adam LuSane
Richard is the man to go to when your cars acting up. He replaced my transmission in my trailblazer for me and took time out of his day to drive me out of town to pick up my new transmission and told the vendor selling me the transmission that the one they were giving me was not good enough so they have me a better one. Honest, trustworthy and very reliable.
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March 2023 by Mwana Muro
Auto service team provided a top-notch experience that was both convenient and professional. From the moment we dropped off our car, to its return - it felt like they had taken care of every detail needed to give us peace of mind throughout the entire process. We are grateful for their incredible customer service!Service: Auto body & trim replacement
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February 2023 by Darbey Keener
They were able to fix my exhaust quickly and at a much better price than other places quoted me. He also looked over a few things and showed me things that weren't fixed but another shop was paid to fix. Honestly probably won't take my car anywhere else but here from now on.Service: Auto exhaust system repair
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February 2023 by Selena Hodge
Had a hole in my tire needed a plug he got me right in and back on the road quick was a very nice gentleman I recommend this small to anyone needing auto repairs in Pataskala
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October 2022 by T B.
Took my car here for a second opinion about a leaky head gasket. Found out in fact the vehicle only needed a hose reconnected that another shop improperly put back on causing the leak and telling me I needed a $6000 repair. Richard is honest and fixed the issue with the hose. I have since had him do brake work on my car as well as exhaust work. I recommend him to anyone looking for car repairs.
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October 2022 by Courtney Adkins
If you want an honest and caring auto mechanic, look no further than Richard! Earlier this year, one of our vehicles had several issues wrong with it. First we took it to a major chain to have it looked at, and we were quoted a few thousand dollars (and for things that didn't even need repaired). Thankfully, my husband and I decided to do a little research and we happened to find Reliable Auto Care. Richard really took the time to inspect our car, and photograph and explain the issues (which was so nice and helpful). And much to our relief, the overall repair cost was a fraction of what the chain would charge! He did an amazing job with repairing our car, and he even reached out to my husband a couple weeks later to ask how the car was doing. Then today we had an emergency issue with a battery in our other car, and Richard was able to squeeze us in right away. The problem was solved within a couple of hours. He genuinely cares about you and your safety. We are so thankful for Richard, and we just can't say enough good things about him. We will never take our cars anywhere else besides Reliable Auto Care! :)Services: Auto water leak repair
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October 2022 by Theresa Amato
Richard recently replaced my front and rear struts, spark plugs and transmission filter/ fluid on my 2008 Toyota highlander. He was incredibly responsive to all of my questions and i was able to get an appointment within a week. The services mentioned above were done in about a day. I highly recommend his services to everyone and i will be going back.Service: Auto maintenance
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August 2022 by Elusive Exclusive Media
I had to get my serpentine belt replaced Richard replaced all of them with excellent speed at an amazing price with superb availibility. Richard has a keen eye for detail about buying you the best parts for vehicle.It was a smooth easy experience and I would refer anybody I came across to have your car repaired here.To make your appointmentsgo through the website,He'll send you a quoteyou agree to the quote,and then they call youto set the appointmentdon't try to callService: Auto maintenance
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August 2022 by Dwight B.
this place is excellent the owner Richard is a great guy who helped me with my car by taking a great attention to detail of find the best parts and quickly repairing them as well I would recommend this to anybody. To schedule an appointment or to contact the mechanic use the website it goes straight to them. don't call
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July 2022 by Maria F Nibert
Reliable Auto Care was very good and they did a really good job. Highly recommend!
