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November 2023 by ShidzNidz
Stopped by to use the Express Lane Oil Change service for my Dodge vehicle during a weekend lunch hour. Was told there were three cars in front of me and advised of my wait time. They we able to complete my service in a professional manner and much faster than original estimated. Paid a fair price also for a synthetic oil change.
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November 2023 by Shawn Foster
I had purchased a new RAM 2500 out of state while on vacation because my old RAM broke down. Definitely a surprise souvenir. I had engine knocking within weeks of bringing it back home. I first took it to another local Dodge dealer and was told nothing was wrong and they reminded me I had a lot of warranty left. After taking it to Liberty for an oil change, I had scheduled an appointment with them. After finding metal shavings in the oil pan, a new motor was on the way. I worked with William Holley who was very helpful every step of the way.
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October 2023 by Brannon Criner
I had been searching for 3 months for a used Ram that had all the bells and whistles that I wanted. As a small business owner I needed comfort with the toughness of a truck when on work sites. I found my next truck at Liberty! The service and knowledge Logan provided was outstanding. They have gained a customer for life! Thank you, LCJDR!!!
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September 2023 by Gustavo Blatnik
My salesman, Gator was extremely helpful. He did a great job from beginning to the end of my truck purchase. I highly recommend going to Liberty Chrysler, great dealership.
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August 2023 by Melissa Gray
This dealership has helped me greatly many times. From the parts department, helping me locate a fender, to scheduling and servicing different things with my vehicle. Staff is kind and considerate and keep you updated about the process and what to expect. Overall, a really good place.
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August 2023 by Rebecca Smith
Never had a bad experience at Liberty with sales or service dept. My husband and I have purchased/leased 4 or 5 vehicles from Liberty, that's how long we have been customers there. Service dept. is very good, polite, and they have great communication while they have your car even for regular maintenance. Thank goodness I have never needed any repairs done but if I do, I would go to Liberty.
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July 2023 by Karl Evey
I bought a Jeep Grand Cherokee new in 2020. Since then I have good service. 2 oil changes ago I told them something was going on with the transmission. They told me everything was fine. The last oil change, the same thing and the same response. Last week I took it in and was told it needed a gear box which was on back order. I ask for a loaner or rental and was told they don't have any and will not provide a rental. Now they replaced the gear box and it does not shift to reverse. Now they say it needs a transmission. I understand that these things happen and I sacrificed for a week using my wife's car, but now I have no idea how long this is going to take and still no loaners. In my mind that is just bad customer service! So be wary when buying a new car because if something happens, you are on your own. I know other dealers who would provide their customers when something like this happens!
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July 2023 by Anne M
We bought a Jeep Wrangler through Liberty and extremely pleased with the whole process. We loved the location, nice and inviting. Our sales agent Antonio was warm and inviting. Never hard sale, we just talked about our needs and he delivered. We also thought the finance/paperwork portion was clear, quick and helpful.
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July 2023 by john dickson
Chet did an amazing job working with me to find the right vehicle at the right price. Would recommend to anyone. Very little pressure and everyone at the dealership was extremely friendly.
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July 2023 by Tina Kent
Liberty Chrylser treats you like family they don't pressure sell they get you into the car that fits you and your needs! I have been getting my cars from this place for years and plan on getting them from here in the years to come! If you want a Awesome Salesman go all for Gator he won't steer you wrong! The fiance dept Miss Michele she always always goes above and beyond to get you the best rate! I could go on and on but GO CHECK THEM OUT YOU WON'T BE DISAPPOINTED!!
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June 2023 by Tonisha Jackson
My service advisor, Alex, Beck, was great. He got me in in a timely manner and completed all my service needs. I would definitely service my vehicle here again.
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May 2023 by david buttler
2nd car purchased in 5 months from this dealership. I have used this dealership for the past 20 years and have never been disappointed. The management and sales staff are amazing and definitely attentive. Steve Graham has handled my sales for the past two purchases and works for you to find the car that you specify. He worked outside his normal hours sending me photos and window stickers of cars located elsewhere based on my specs and found the vehicles I wanted! I would definitely buy from them again.
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April 2023 by Chris Wykoff
Liberty has been amazing to us of the past few months. Definitely did not plan on buying a new Jeep. But I am so glad to be out from under the 2019 Jeep ( I did not purchase that one from liberty ). So long story short if you need or want a new or used vehicle definitely go to liberty and talk to Gator! He was amazing! 10/10.
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April 2023 by Cody Adams
Poor service department. Sisters 2021 Jeep Grand Cherokee L had an Oil change completed 4 days ago at Liberty CDJR.While driving on interstate 71 all the oil came out and the Jeep stalled in the middle of highway. Dealership acknowledged the oil change technician did not fully tighten the oil pan drain plug and it vibrated out, causing loss of oil and vehicle to stall. Towed to dealer immediately. This is unsafe to have poor technicians working on vehicles that could have resulted in loss of life. Dealership is only agreeing to replace drain plug and add oil, and had to ask to have the oil cleaned up all over the car. Vehicle needs an extended warranty as this issue is fault of poor service. Highly discourage using service department.
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April 2023 by Brittney Meadows
This is one of the best experiences I’ve had purchasing a vehicle! We worked with Mark Hay who was able to take our truck in on trade and get us into a nicer vehicle than we originally picked out while also keeping us in our payment range. We love our 2023 Grand Cherokee L and have already referred friends/family to come see Mark. We’ll definitely purchase from Liberty again.
