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February 2024 by ron n
quick and easy to get in and out.. very clean.. plenty of product on stock
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February 2024 by Jessica gibson
This location has gone downhill significantly over the last year or so. The customer service inside the building seems to be nastier and nastier. It doesn't matter who you ask for assistance they're miserable and rude. Fuel center will literally shut off your pump without telling you if you start pumping and sit back in your car during the cold months. Horrendous customer service.
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October 2023 by Matt Mason
I haven’t been here in a while. This place is a dump. I don’t know what they were thinking or when this was remodeled but there’s literally one door in. I needed one freezer item and I had to walk a half a mile from the parking lot to the freezer and back out again. Absolute awful redesign, whenever that was done.I thought Johnstown was terrible keeping the only self checkouts open where you had to walk clear back. This thing is a train wreck of a store.
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October 2023 by Jane Johnson
This is an absolutely beautiful grocery store. I feel like I owe them money when I walk in. They have a wonderful selection and believe it or not the prices are pretty good as well.
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October 2023 by David Hentz
Great Kroger! The only downfall is they may remove certain products that you regularly purchase because not enough people purchase it.
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September 2023 by Eddie Mac
Had a scheduled pickup at 3 and they said 1.5 hours late because the employees are behind. What a joke to pay this much money for a late order
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August 2023 by Samantha Sanders
I usually shop a little later in the at night because it seems to be the only time i can get in there and i like the quiet time but the woman with short silverish/white hair she freaking awesome seriously! She's so helpful, understanding, and always polite even when she sees me rolling up to self check-out with a cart over full at 10:45. I'm horrible with names and wish I could remember hers, she is why I love this krogers even the guys that stock everything at night have helped me hunt things down I had younger gentlemen help us 2 days ago get our groceries to our car extremely polite. Yes there are a few employees here and there that can come off kinda rude and look like their angry at the world, I think everyone has those days and unfortunately some people have to be at work through those days I try to myself in their shoes. Now, if they seem like that all the time, then I might say it's time to think about different position. I have one tiny complaint and I hate being that person but some of my fruits and veggies are are aren't making it a whole 12 hrs i or like the strawberries I bought 2 whole container that looked okay to the eye but 1 of them once I started feeling and cutting into them they were not. It reminds me of when the fridge gets a little too cold and starts freezing stuff, and then it thaws, the fruits never survive. Other than that happening the last few times, I love going to this krogers
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August 2023 by H
Love the pickup service but got a box of basil, moldy and rotten. So.. need help trash stuff?
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July 2023 by Tilak Adhikari
I usually visit this store because this is near to where I live, my wife and I were there for western-union service, but the Guy name Zech was there and he was so rude and unprofessional.if anyone have call phones number for their complaint, I need help on it. Because he open our file and rejected to do our transactions. This was happened todays around 8:30 eastern time.I feel like humiliation.
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May 2023 by Alistair M
pharmacist doing pick-up was hella rude,,,, he rolled his eyes asking how he could help me. i had just gotten off work and was still using my goofy polite customer service voice to talk to him and he still was very rude asking me for my DOB and my name :( I understand the line gets long there but he was rude with every customer as well as moving slower than normal walking speed- working fast and being polite makes lines move a lot faster, this guy is basically asking to slug through the line and make it last a lot longer.(Small edit but he did get in a verbal disagreement with different customer a few feet away that was loud, something about a man getting a prescription for his daughter that wasnt ready?)
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April 2023 by Tricia Davis
Came in to buy a cake. I saw a store associate approaching me, so I thought I’ll ask her for help. She sees me getting ready to ask for help, and before a word can get out of my mouth any person with some common sense can tell she’s not willing to help nor about customer service. Her face looked twisted and sour and her body language gave off the message of don’t bother her. I hope she reads this and remembers me. I’m the lady asking about the strawberry cake. Kroger associates, if you don’t have customers then you don’t have a job. I’ve been living in Pataskala for 13 years now. The customer service was so much better back then.
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March 2023 by Aaron Power
Staff is almost always available and helpful. A lot of tenured employees that do a great job of cultivating a customer friendly culture and really good at keeping items in stock.One of the better Krogers around.
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March 2023 by Tanya Thomas
Maddy in the floral department was absolutely outstanding today getting my floral arrangement. Completely above and beyond costumer service skills give her a raise.!!!!ASAP LOVE HER.
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February 2023 by Shad Green
The fuel center here has stopped my wife’s gas pump twice in the past and had threaten to turn mine off. After explaining my car will not turn back on after fueling and i had an infant in my car that would need the heat. the cashier still wanted to argue with me about turning my car off. I would avoid this fuel center and go somewhere else where you won’t be inconvenienced or get into arguments with the cashier.
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February 2023 by MrRedrum667
I like my local kroger, I've shopped here weekly for 7 years. The only problem I have at this kroger is the carts are horrible. Vast majority of them need fixed up or replaced entirely. I always have a full cart and there's nothing worse than a heavy full cart that's in desperate need of maintenance.