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November 2023 by Sabrina Scott
I was referred to this company originally & I wish I hadn’t been. When I first called, I spoke with Tonya. She had shared that she would be emailing me my estimate & when she did 1.) my name wasn’t correct & 2.) the link took me to another page where the “accept” button didn’t work. I called her back to inform her that again, my name/information wasn’t correct & I couldn’t “accept” the estimate. She sends me the EXACT same email with the name “Sophia” which again.. not my name. I call back today to cancel my appointment & how does Tonya answer? “Oh yes, this is Sophia.. I talked to you yesterday.” After informing her of my desire to cancel with the company, she proceeded to get defensive, make excuses & THEN offer me a “referral discount” when she didn’t even bother to do before.. My thing is this: I understand mistakes happen, we’re human. What I can’t justify is not correcting the mistakes & then proceeding to ask someone to spend $530 with your company & you don’t even have the decency to remember their name or send them the correct information to accept & go on about your business. Unprofessional.
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October 2023 by Mary Barron
Pat, Keith, Franklin…A Fantastic CrewHuffey sent 3 strapping, hardworking,polite, absolutely excellent guys to do my 9/1/23 move. They arrived on time, ready to go, worked nonstop, without a complaint, total courtesy. I was so impressed and grateful. We had a lot of heavy furniture, but they handled it all, without a scratch. It was a 10 hr backbreaking job. Fabulous.The owner, Tonya, was efficient and accommodating.Grateful for this crew!!!
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October 2023 by Ken Novak
Do not use these movers. They will tare up your house and refuse to pay for damages. It has now been a month and a half and still no response from them on the damages they caused in my house.
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September 2023 by Mary B.
Huffey's of Pataskala sent a fantastic crew of 3 hardworking, strong, polite guys to do my 9/1/2023 move. They arrived on time, started right in , never stopped. It was a 10 hr backbreaking job, but they kept up the pace.They moved loads of heavy furniture without a scratch and put it all together at the new place.Easy and effective communication with the owner, Tonya, was appreciated. price was much less than other companies we contacted.This great crew is PAT, KEITH and FRANKLIN.
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April 2023 by Paige Huber
I’ll start this review by saying the actual 3 guys who moved our things were nothing but polite, apologetic, and got the job done. However, my issue overall is that I was quoted and paid my deposit to have things move at 9am on 3/11 and this was confirmed on my receipt. So on the day of the move I showed up at 9am and nobody ever showed. I called the office and she said I never confirmed my time and that she called and texted me but, I have no missed calls, or texts from anyone at Huffy. If they needed me to re confirm they should have left a voicemail!! She also stated they have 3 phone lines which is fine but, you should communicate via the line that we started the process with as not everyone picks up their phone for random numbers. They just gave my time away that I already paid for but, Tonya reassured me they could still do the move at 12pm instead, so we waited around. By 2pm we still haven’t heard anything and still nobody showed up. The office (Tonya) stopped picking up the phone and nobody contacted me until 3pm when the movers had finally showed up to the storage unit. This move should have only taken 3 hours and yet they were 7 hours late. I just find it to be completely unprofessional to screw clients around all day with zero communication what so ever. This completely set our move back an entire day!! It’s also not a good look when your employees are confirming their boss has terrible communication during my move as they immediately knew I was very heated with some not so nice words and upset over the entire day and situation. I won’t be reusing this company for any further moves and definitely would not recommend them if you are a person who needs clear communications!
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February 2023 by Rebecca Smith
Tonya was very quick to assist and super helpful. The driver Robert was friendly and efficient and kept great communication with me. Overall fabulous experience!Thank you
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September 2022 by Rory Stilwell
Broke several pieces of furniture and did nothing to reconcile. The drivers were unorganized and pretty sure one was on drug's. Then when it came to payment even after tipping them they tried charging me for 4 extra hours and nowhere near what the quote was. Two of the guy's were great but definitely would not recommend
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June 2022 by CM M
Did not show up even though I called them 3 times to make sure days before. I called the morning of and she said she didn’t have any movers in yet. Tried to offer discount through text message ( after they seen I posted this online just so they can say they offered one in their reply below) if I moved the NEXT DAY… I let them know TODAY was my deadline to be out my apartment, days ago, when I made the appointment. Unreliable Trash company.
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June 2022 by SHELLY MARIE
This is business is a trusted member in good standing with the Pataskala Area Chamber of Commerce and I couldn't have been happier with my Huffy's experience! My initial call was answered by cheerful, knowledgeable Jeanie(?). She provided valuable information, answered all questions, and gave me good advice on how to best prepare on my end and keep costs down. HUFFY'S MOVERS ARE INSURED AND THEIR EMPLOYEES ARE PERMANENT EMPLOYEES, NOT TEMPS!!! This is a must have requirement, as other movers have left me with damaged furniture and holes in walls without even alerting me. I discovered this later, after my bill was paid! You can also do an internet search and find thousands of moving horror stories. Rob, Chris, and Trey couldn't have been more professional, efficient and pleasant. They were ON TIME, super quick (I said they were showing off, LOL!) and my move couldn't have gone any better. Lastly, my bill came in UNDER ESTIMATE because the guys were so efficient???? and because I paid with in cash???? I don't know but, "Thank you Lord!" THANK YOU AND HATS OFF TO YOU ALL AT HUFFY'S!!!!!!
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May 2022 by Krista Turner
Don’t use this moving company was quoted a price over the phone, then the day of the move was more than the quote. Very unprofessional especially since I have used the company twice before. Be aware they will claim they sent an email for the quote even when they didn’t. Overcharged for the move used more guys than needed. Get everything in writing or email before the day of the move or you will regret using this company! You lost a customer never again will I use your company for moves!!!
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November 2021 by Don Wright
Huffys did a move for me about six months ago.It was easy to schedule last minute, and rates were very affordable.Service was great, so being a fair guy I had to tip.The guys (Don and Theron) were fantastic,Respectful, Quick, and careful.Such a great moving experience, I couldn't have done it myself.I strongly recommend this company!
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November 2021 by Joe Twice
Great company would definitely would use them again on on time nice and fast thank you huffy mover for your hard work
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November 2021 by alfreda devlin
Great service very nice and helpful they said two hours and didn’t in that time and they treated my stuff with care I would definitely recommend them to anyone
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November 2021 by Destiny Stallings
Great company I would use them again the customer service was 5 stars they where on time moved all my stuff and and set it up and all at a Reasonable price
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October 2021 by Ryan Scavnicky
Huffy Movers had some hiccups during our move. The truck they brought was too small, and the battery died. So they had a second truck come along. It is a small business, and I understand things happen. Through the hiccups, however, they were reassuring, personable, and had a plan of action. In the end, they got the job done really well. All of our belongings were well taken care of and did not charge me for the extra time it took.
