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June 2024 by Rick Philabaum
CVS-Pataskala OH store is always well stocked and the customer service is always very helpful
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April 2024 by Christopher Daniel
When will Walgreens open in Pataskala and finally force CVS to operate as a pharmacy should? More economic competition will solve the numerous customer service problems at this location.
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April 2024 by Jeff M.
made online appointment for vaccine. had no record of it despite showing on phone. forced to wait prolonged time for vaccine. poor experience.
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March 2024 by Michele Pettet
This CVS is awful. Rude, unhelpful and do not communicate when they don't have the medication on hand. Waiting on an inhaler to be filled and finally had to call after not hearing that it was ready only to find out that they do not have it in stock and it will be days before they can get it. It's a very common inhaler, nothing rare. No concern for the fact that this is a medication that is NEEDED. And when you do call they are rude and act like you're bothering them. No offer to see if another CVS has it, nothing. This is the third time in less than a year I have not been able to get very common meds that I get regularly. Pathetic!
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March 2024 by Wesley M.
I walked in to see if CVS had a certain type of battery, and I wanted to give a Shout-out to Shannon because of her outstanding customer service. And of course all the other wonderful and respectful staff at this CVS of whom I interacted with. I really appreciate you all. Keep up the good work, and again, thanks a ton for going above and beyond.
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February 2024 by Mac
this CVS has been contacting my Dr office and refilling my prescription for months. this month I never got a follow up about getting a refill. called twice and got told both times it would be at the pharmacy at an unknown date. went in-person today to ask about my prescription status and they told me they never got a hold of my Dr office and I don't have any refills! lady who "helped me" at the drop off counter told me I wasn't "proactive enough about getting a refill" and to "not trust computers to handle this stuff". wish I got her name so I could fil a complaint. very unprofessional and unhelpful. do not use this CVS, it's horrible.
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February 2024 by I AM
I CALLED TODAY TO GET MY MEDS AND LEILA WAS VERY HELPFUL & KIND SHE WAS PATIENT WT ME AND HELPED ME QUICKLY GET MY PRESCRIPTION.
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February 2024 by big frog
this CVS has been contacting my Dr office and refilling my prescription for months. this month I never got a follow up about getting a refill. called twice and got told both times it would be at the pharmacy at an unknown date. went in-person today to ask about my prescription status and they told me they never got a hold of my Dr office and I don't have any refills! lady who "helped me" at the drop off counter told me I wasn't "proactive enough about getting a refill" and to "not trust computers to handle this stuff". wish I got her name so I could fil a complaint. very unprofessional and unhelpful. do not use this CVS, it's horrible.
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February 2024 by ron n
pharmacy technician helped my daughter get a script filled for the baby without insurance. BCBS still hasn't added the baby since she was born 2 months ago. The staff there were super friendly..
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December 2023 by Andrea Patterson-Kerns
I love cvs…depending on the staff depends on the experience….its hit or miss. But, it’s a one stop shop for many items- ya can’t beat that.
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December 2023 by Gabriel Cruz
Worst pharmacy service I have seen in a while. Waited in the pickup line window for 15 minutes 2 cars ahead of me. The first car took 10 minutes for thier transaction, the 2nd car was quick. By the time I finally get to the window it's 130 and they turned me away because the lady said they were out to lunch. Horrible customer service.
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December 2023 by Josh Silverman
Pharmacist, Chelsea, refused to fill a prescription for someone who was incredibly sick and needed meds so they didn’t end up in the hospital and refused to do it at all today. This was at 4:30pm!!!! She was rude, unprofessional, and we’ll find a different pharmacy to fill our medication. On a side note, she called back and said that there was no message left from the doctor. We called the doctor back and she was adamant that she 100% left it at the right place. We did speak to the GM who said there was nothing he could do.
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December 2023 by Mike S.
This pharmacy is horrible! They are always understaffed, never answer phones. Lines go at least 30 to 40 minutes all to be told they havent had a chance to fill your medication. Worst experience yet and the sad part is this has been going on for months with no remedy....Shame on CVS
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November 2023 by Sara Coello
Worst experience I’ve ever had with a pharmacy. I was told my prescription would take 2 hours to be filled at 9 am. I come at 1pm and they tell me it isn’t ready, but to come back in 25 minutes. I wait in the parking lot and go through the drive-through behind a couple of cars. We pull up at exactly 1:30 (due to the cars in front of us) and they tell me they cannot help me until 2 pm. I will be sitting here for what will be an entire hour to pick up a prescription that I was told would be ready within 2 hours at 9 am.
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November 2023 by Terry Angle
They have some serious problems. They can't find anyone to work. I can understand their frustration. Wish CVS corporate would step up to help them.
