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November 2023 by Jennifer Brown
Robyn and Bob are the nicest ppl they help you and not only that they really care about their customers. This has been hands down the best storage place to use. Thank you so much Robyn and Bob for having compassion for your customers. That's what makes you guys the best in ohio!!!!
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October 2023 by Michael DiSimone
Bob/Robyn/Sam are great to work with. We've had multiple units at Broad and York over the course of the past seven years and had nothing but positive experiences.
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October 2023 by Amanda Allen
Such an amazing experience!! The manager was so king throughout. 15 out of 5. Would 100% recommend
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August 2023 by Rob Burke
Great customer service. Lost my keys and they bent over backwards to help me out.
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August 2023 by Holly Copelin
I chose Broad and York Storage because I have used them before and I trust my storage unit is safe.I was helped by Robyn who is very helpful, pleasant and always has a smile. Robin is a delight to work with and she makes sure I have all the information that I need.I always recommend Broad and York Storage to anyone who needs a Storage unit.The units are very clean and do not leak when it rains as some I have rented years ago.
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August 2023 by Hannah O'Brien
Best storage facility in the area!A year ago, I rented my first unit here and the experience was everything I could have hoped for. I was looking for a very specific unit and I needed it quick. Robin was an absolute gem and helped get me the unit I was looking for and sent over all the documents I needed to sign. The "move in" process was seamless. I received the unit number and gate code ahead of time. Upon arrival to my unit, the lock, key, and a welcome bag were waiting in my unit. Over the year that I've had the unit, I have not had any problems.Now a year later as I'm renting a second unit, I attempted to do it online and that process would have worked seamlessly if I hadn't made a few mistakes on my part. But I called, and yet again, Robin saved the day! She got everything situated for me and went above and beyond helping fix my mistakes.I would highly recommend Broad and York Storage. The online access is soooo helpful and beyond that, Robin is THE BEST!
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August 2023 by Tara Craig
The reservation, pick-up, and drop off were all completed smoothly. Robyn was extremely helpful when explaining the refueling policy (to help me know how much fuel to add to the tank before returning, without over-filling) and price structure. She was friendly and engaging. Thanks for a smooth move!
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August 2023 by Denise Fairchild
Robyn and Bob have excellent customer service! They are always so helpful. They address any issues immediately!
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June 2023 by Fritz & Fern Candle Co.
Great facility - staff is wonderful and they continue to make updates to their systems, which are all very helpful & secure.
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June 2023 by Cassie Bonnell
This facility is always clean and well maintained. Bob and Robyn are always a pleasure.
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May 2023 by pixi cat
Very nice facility with knowledgeable and friendly staff! They make it very convenient to rent and pay for your storage with multiple options. The units are nice and well kept you can tell this facility is cared for.
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May 2023 by Victor Manuel
The rental process was so seamless. Clean and secure, I couldn't ask for a better place. They literally have it all. Boxes, rental trucks and storage. One stop shop! Thank you again!
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May 2023 by pandicorn babe69
Robyn was super helpful when I came up there looking for storage gave me a great tour and answered all my questions thank you so much I look forward to the next time !
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April 2023 by robert soldwish
Very happy to rent a locker from Broad and York storage. Very easy process, and they were very professional in the office.
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February 2023 by Kim Harrison
I love that the storages are behind a security gate. The office staff is great have had a storage unit for years. Would not go anywhere else!!
