Self Storage in Parma, OH

“Christina was amazing, I have rented twice at this location. Both times she went above and beyond for me. Not only is she professional but she is understanding and very kind. I cannot thank her enough. If I ever have another need for a storage unit, I will definitely be back.

Thank you Christina! :) You're the best.”

“I have had my belongings in storage for over 2 years which is longer than I anticipated.

Overall, I have had good experiences with billing, ease of payment, even received advice & assistance from the district manager when I had a customer service issue; it was resolved immediately. The facility is clean, easy to access, secure and modern. I would definitely choose Public storage again for any future storage needs.
Something to keep in mind is if you have your own renters insurance, you do not have to purchase the renters insurance provided by the facility.
Public storage is definitely a leader in the storage facility industry. They even have an access option for you if you lose your key!

There have been many changes with my units over time. I was not pleased with the price increases but do understand that this is an industry that is positioned to increase in cost... Aside from the price increases, I do have to say that I have been pleased with Public Storage. Their management has been helpful, albeit sometimes a little hard to get a hold of live. (There Is a 1-800 number, however, I preferred to deal with the on-site manager instead as it was easier to work through issues.)
The 1-800 number did not note my account properly and it was rather frustrating to deal with their representatives.”

“5 Stars

Shoutout to Cameron, Gerald, and the management team at U-Haul Center on Brookpark Road in Parma, Ohio for their professionalism and prompt response to handling a matter I encountered today. The staff quickly addressed the issue and provided me with great customer service. I left feeling happy and satisfied with the outcome. I highly recommend this location!”

“Mostly good experiences all around. Moved from Florida to Ohio.Pack-Rat delivered and picked up container on scheduled dates. (If you need to schedule outside packers make sure you pay the extra for specific times and dates). Only a couple of glitches: on the day of pick-up, I was advised the ordered 8ft container wasn't available, so agreed to a 16ft one at no extra charge. This caused belongings to roll around in the unit and there was some damage to some very old kitchen chairs. Not their fault, though. Additionally, I had negotiated an all inclusive rate to match another carrier's quote but a fuel surcharge was included anyway and haven't succeeded in getting a refund. But, all in all, Pack-Rat was great and I would definitely use them again.”