-
October 2024 by Greg M
The sales associates, Harry and JT, were VERY knowledgeable about all the products and did not try to push on any particular option and remained patient with me in the selection process. Very happy with my purchase!
-
October 2024 by Paula Dymek
They saved us in a relocation apartment start up with a box spring after another company sold us non-matching bed. Thanks!!
-
October 2024 by penny lewandowski
Our sales man was very polite and knowledgeable.
-
October 2024 by Raul Guler
One of the best customer experiences I’ve ever had. The salesman JT was friendly, knowledgeable, and non pushy. Highly recommend this store if you’re looking for a high quality mattress with friendly customer service.
-
October 2024 by Deena DeCaro
Super nice and clean, Harry was a great help and super nice while we were choosing a mattress. He helped us try many mattresses and gave us good insight on them and certain deals. We ended up getting a very comfy 12 inch Full bed!
-
September 2024 by Mia Christine Coventry
Harry was our salesman. Poor man was multitasking bouncing back and forth from one customer to another with still maintained professionalism and accuracy. Harry sold us a Sealy Sleepy Foam mattress. This bed is so cozy and comfortable. Thank you for taking such good care of my husband and I.?
-
September 2024 by Katiuska Jones
Harry was fabulous. He helped us find the right mattress and coordinated the delivery for us. He showed he really cared.
We're very pleased. Thank you Harry!
Kat & Carl Jones
-
September 2024 by Amanda Phillips
My husband and I went to Ashley and they were so pushy and did not make me feel comfortable as if we were just another number in the door. I decided to come to Mattress Firm in Parma. J.T took such good care of us and made sure we knew everything that we were getting and made sure we were happy with the mattress we were going to be taking home would be perfect for us. JT made us feel so welcome and comfortable with this process. Thank you so much!
-
September 2024 by Daniel Rowe
My wife and I decided that it was time to purchase another mattress from Mattress firm. We had originally purchased one back in 2015 I believe from the North Olmsted location and decided to take a trip to the location in Parma as there was a sale for Labor Day. I'm glad we went because we ran into J.T. who manages this store and helped us become more educated about how much a mattress and a base really affects your back. We decided to purchase a sleepy memory foam mattress along with the head and foot adjustable base which I had no idea that makes a huge difference on the spine. After many years lying on a flat mattress with coils and trying a memory foam with an adjustable head and foot rest it made a huge difference. I noticed when spine was position correctly with the head and foot adjustment it really made a huge difference by putting it the neutral position as there have been commercials about next supporting pills that do the same thing. I never knew laying on a mattress with in a flat position cause my spine to be arched causing aches and pains and great discomfort. I work as a laborer for a Township and getting the support of the mattress and a bed frame that adjusts my feet and head alleviates those issues that I have from day to day and believe this will help me long-term to be in better shape when visiting the chiropractor. The way I look at it investing in a high-quality mattress with the bed frame that adjusts to support you properly is a cheap and valuable insurance in the long were you able to save your back and live your life to the fullest. Thank you again mattress firm for JT and his co-worker for assisting us and finding the best mattress that fits our needs. One thing that He mentioned that is very helpful is that not all mattresses are created equal and everyone has their own needs. Please do not hesitate to stop by their location if you need a mattress and see what fits your needs. Your body will thank you in the long run.
-
September 2024 by Brian Paul
Great employees handled the Labor Day rush with ease. They hopped back and forth between all the customers making sure all of our questions were answered. Went to a couple of different stores and felt that this place had the best deals. Looking forward to sleeping in our new bed soon
-
September 2024 by Josh Vincent
Great customer service. Felt taken care of when buying from here. Did not feel
pressured into anything i was not interested in.
-
August 2024 by rachel ward
Ken was very friendly and helpful, first time buying a brand new bed for me, and he helped with every question we had.
-
August 2024 by Sandy Mercado
Great service from JT, went above and beyond to help me find what I was looking for.
-
August 2024 by Rayna Piter
I had Harry the manager he was awesome! He made everything smooth and comfortable. Thank u for all ur help!
-
August 2024 by Valerie Goad
The salesman who sold me my mattress was amazingly informative on choices and pricing. I could see him running numbers through his head while he expertly helped me find the right one quickly. I would highly recommend them.
