Mattress Firm Shoppes at Parma is dedicated to helping customers achieve their best sleep every night. The store features Sleep Experts® who undergo over 200 hours of training to provide tailored solutions, including mattresses, bedding, and essentials. With top brands like Sealy®, Tempur-Pedic®, and Serta®, customers can shop confidently, backed by the Love Your Mattress Guarantee®. The store offers personalized service, as seen in reviews praising the knowledgeable and helpful staff, particularly associates like J.T. and Harry, who assist shoppers in finding the perfect mattress without pressure. Customers appreciate the wide selection of products, including bed frames, and commend the impeccable customer service. Mattress Firm Shoppes at Parma also offers convenient delivery options and a 120 Night Sleep Trial® to ensure satisfaction with every purchase.
Customer service outstanding! Thank you Harry for a smooth transaction and buying experience!
November 2025
I arrived, and was greeted by Amy. She was patient and showed me several different mattresses. She explained which one was best for my needs. There was free delivery, but I needed set up and removal. Amy extended a $99.00 fee, to a $49.00 fee... I recommend Mattress Firm, Go See Amy!!
November 2025
Jt did an amazing job showing me different mattresses and explaining the difference between them all. He was able to get me the best bottom line number for a mattress. I was very happy and left the store that day with a new mattress. I would recommend this store to anyone. Impeccable customer service!!
