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“What a difference I found since it is under new management! Went in today with returns for Amazon and did not notice that one needed to be packed in box. I had a box, but in the past I was told to buy tape to seal up the one box. To my pleasant surprise, Gary and the other worker said that since I had a box and it was only 1 piece of tape they would be happy to seal it up for me. This is a change and something the new management is trying to turn around. Nice job! Great Customer service! It was a small item and I had a small box with me, so happy to have had this service today!”
“Jake and Heath provided thoughtful and friendly service despite how busy they were at the time. They made sure that I left with the art prints that I needed hassle free. Thanks guys!”
“We have visited the store many times to handle returns, send packages to family and friend or to get supplies. We are always welcomed and our needs addressed promptly. Very nice folks!”
“The associates are friendly and remember my name. I also enjoy the convenience of the location and how, with some packages, I don't have to pack them myself.”
“Kayla helped find packaging and send my package. She insured it was going where I wanted and gave the 3 different options for how I wanted it sent. She’s a helpful and very nice employee.”
“What sets them apart is their exceptional customer service. They take the time to understand your needs, offer expert advice, and make sure you're satisfied with their services. I've never had a single issue or complaint.???”
“5 stars for the employee, Ashley. He has helped me several times at this location and has always been great! Efficient and professional. I appreciate his help solving my issues. I will continue to visit this location.”
“An older gentleman was in the store and he had received an outrageous bill from AT&T for non-returned equipment when he actually did have a receipt that he returned to the equipment five months ago. A super nice lady was working and she offered to call AT&T on his behalf because his hearing was not good and they were giving him the runaround at AT&T. I will always use UPS because people deserve my business.”
“I love how fast this location is. The team is always very helpful. Alyssa has helped me with my sample shipments twice now and she's a pleasure to work with. I will continue to use this store.”
“Matt, Maddie, and Sahil are the absolute BEST. I am at this UPS almost daily for work and they are so friendly and helpful. This is the BEST UPS store when it comes to customer service, expertise, and willing to go above and beyond!!”
“The employees at this location are VERY friendly & knowledgable about their craft. You can always expect a smile when you walk in the door & a THANK YOU when you walk out.”
“Excellent service and very knowledgeable and helpful. Was returning equipment that I wasn't sure how to box safely and properly. Convenient location as well.”
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“A few of the reviews say the employees here are rude. I’ve never had a problem and I’m always in and out within a couple minutes. As soon as you walk in the door the staff comes out from the back of the store to assist.”