Kay Jewelers has established itself as a trusted jewelry retailer since 1916, with over 1,100 stores nationwide. Known as the #1 jewelry store in America, it offers a wide selection of fine jewelry, including engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, and watches. Customers appreciate the friendly and helpful staff who are knowledgeable and dedicated to providing a superior shopping experience both in-store and online. Many reviews highlight the excellent service from jewelry consultants who are patient, caring, and willing to go the extra mile—such as staying late to help find the perfect wedding bands or carefully assisting in selecting an engagement ring. Long-term customers praise the store for its consistency, accommodating their needs over years of visits. The staff’s genuine care and expertise make the process enjoyable and stress-free, fostering trust and satisfaction. Overall, Kay Jewelers is regarded as a welcoming and reliable place to find quality jewelry, with a team committed to helping customers find pieces they will cherish.
Love the store and the sales rep crystal. She’s my go to girl. She knows her stuff. These reps are so knowledgeable Great stire
December 2022
Best store ever. Great service great store. Crystal is the best sales rep there. Knowledgeable and professional. The store is clean and brightly lit. And the sales reps are all smiled
August 2025
Very nice, and such a great help. Very relatable and overall a great help. (Give a raise)