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December 2022 by ramO 216
I went to the doctor in the morning, then came in to get my scrpit 5 minutes before close. The guy told me all prescriptions default to the next day except antibiotics. He wasn't even apologetic.What kind of policy is this. Why does a computer dictate whether a prescription is important or not. I call the next morning to let them know i need it right away. Due to my schedule, I can't come in any other time. Same guy tells me it is coming in on the truck around 1 PM. This will be 3 days without my meds.I'm switching pharmacies.
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November 2022 by Jennifer M.
Repeated issues with pharmacy. Haven't reviewed them with previous issues when their price compared to GoodRx was more and I've had to waste time transferring my prescription elsewhere, but today I'm annoyed. Called ahead to make sure they had flu and Covid vaccines. She asked what time I'd be in and she said they'd pull the vaccines. I came in at the time I said and I brought all the completed paperwork. I was told it would be half hour wait. Why wouldn't I be told that on the phone? What could possibly take that long to swab my arm with alcohol and stick me?
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March 2022 by James Russell III
I have called this pharmacy twice... both times the pharmacy technicians were very rude. Unlike other Giant Eagle pharmacy locations.
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February 2022 by Charles B.
Took my young son to get that Covid19 vaccine. He was nervous and pharmacist Lily made it a very enjoyable experience. She was calm, informative, patient and professional. I will send my nice friends there if they ever ask for a recommendation. My mean friends I'll send other places
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November 2021 by Fred N.
always out of something. other giant eagles do not have this problem. going to start shopping at store on 82
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August 2021 by Lisa K.
The pharmacy went above and beyond to help me with my coupon! Thanks to Jason I was able to get the discount!
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August 2021 by Candy S.
I'm finished with Giant Eagle. Stupidly, i kept trying to shop there and have groceries delivered as I'm home bound. Today, again, they were out of 2 things that i wanted, so far, so i told the shopper to just cancel my order. Every week, without exception i get a "sorry, we're out of"... how they stay in business is beyond me. They have lost my business because it's not just this location. It happens with any location i order from. Done.
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February 2021 by Sharon K.
I shop here once and a while with my mom - my dad likes to get pork chops here when they're on sale. My mom uses western union here from time to time - service is different everyday but usually fast - I buy groceries here and it's an average selection - sometimes they have new stuff and prices are ok
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February 2021 by Zachary P.
Pretty average grocery store. Nothing exceptional, nothing disappointing. The store is always clean and the staff is friendly. Liquor store has a fairly plain selection, if you need the standard stuff you'll be fine. If you want some higher quality booze, probably not your place. Beer selection is meh at best. Worth a standard weekly shopping trip, but not going out of my way to return.
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March 2020 by Ang
Long line, super slow, don’t have anything ready.
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February 2020 by Jerry A.
I'm giving the five stars based on a super-special employee named Cindy. I was having trouble locating handbaskets at the entrance to the store, and this young lady went far above and beyond to locate one for me. She wound up tracking down a whole rack of them far away from the entrance and brought them back for me. And all the while she did it with the kindness that you just don't see very much in our world today. Cindy works at the very front entrance and starts every customer off with a smile that immediately makes you feel comfortable. Giant Eagle, treat this lady right! She's representing you in a way that would make you very proud.
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February 2020 by Lauren T.
I never thought I would take the time to write a review on Giant Eagle, but here I am... I have been a GE fan for 20 years. I visit this location weekly, but each visit, I am becoming more and more disenchanted. Recently, they took away one of the express checkouts and added another self checkout line. Typically, I am a fan of self checkouts, but what pisses me off every time is that there are always two employees standing around talking. I get you may not like your job, but you are paid to be there....so work!!! Do something - bag groceries, be available for customer errors, etc. I did not bring my reading glasses and could not read the numbers on my produce. I asked what the code was for my bananas. They seemed "annoyed" that I interrupted their coffee talk. Normally, I do not have issues with the self checkout, but have noticed too many times while an employee just stood there, that I had to push my items, stop checking to bag a few items, and continue with my scanning. When only 30% of your checkouts are employee manned something there is something wrong with your business model. As I was leaving, there is another employee just standing at the door! I don't get it. Is it about the gas perks??? If so, keep em!
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January 2020 by Sam L.
I went to this Giant Eagle yesterday for a handful of items and was reminded that I tell myself every time I leave to stop going to this location. The layout is fine and the place is well lit (inside). The issue I always have is when I need help. Yesterday there were long lines with only 3 or 4 registers open. The bigger issue was there were employees that were just 'hanging out' and talking to each other at the end of the registers not doing anything and did not seem to care that the lines were building up. It is also obvious that there is a lot of deferred maintenance. The floors are dirty, the shelves are a mess and the store generally looks tired. For the prices Giant Eagle charges we should expect a lot more.
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November 2019 by Jacquelyn Glatzer
I had to reach out and say thank you for a wonderful experience. I hosted a clambake this past weekend for over 30 of my family and friends. The clams were clean, no sand, none of the clams were broken, they all opened and they were amazing!! I had so many compliments on the clams. The service at the seafood counter was also excellent.
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March 2019 by Cal Lemon
You should really consider retraining your deli staff with some customer service skills. I waited for five minutes as the only person behind the counter checked meat case temperatures, restocked nearby shelves, and completely ignored all my attempts to get his attention.
