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June 2024 by نتعلم. homemaker.
Slow in store!
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November 2023 by travis ludwig
This is Not my home branch that I usually use. I stopped here one day to make a withdrawal. I mentioned to the teller that My account received some fees that I did not understand. They immediately Refunded the fees, gave me an explanation of why I received them, and then change my accounts around so they were better suited towards my needs, and that I didn’t get hit with the fees any longer. Very glad I stopped in at this branch. I thank Ryan and Jenn for their help.
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November 2023 by Carol Gatto
Drive thru ATM
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February 2023 by B L
Friendly, kind, professional, helpful, genuine, honest, caring, knowledgeable, understanding, and respectful. These are the words I would use to describe the people I have worked with at this Citizens Bank branch. I usually do most of my banking online or occasionally with the ATM, but my mom passed away in 2021. I had to go inside of the bank multiple times to work with the staff to help handle business for her estate. I specifically remember working with Brad and Shaina most recently, but I worked with someone else as well. Everyone was very helpful, and was always able to come up with a solution for whatever I was dealing with. They always focused more on what they could do than what they couldn't do. I remember starting my account with Citizens (formerly Charter One) back in 2006 when I got back in town from college, simply because the branch was close to work and home, and for no other reason. When I work with the staff at this branch, however, I'm reminded time and time again that I made the right decision. Thanks again, everyone, for your kindness and professionalism.
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August 2022 by Alecia Tomasek
UPDATE - here we are 2 weeks later and once again have put a hold on my freaking card!!!!!!!!My husband and I will be closing our account.So fed up up with this bank. Every other week they’re putting our card on hold for fraudulent charges when in fact it’s not fraudulent.
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May 2022 by Eric Miller
The covid hours can go away now! Real people need them to be open till 5 and 6 on Fridays!
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June 2021 by Vickie Macasek
Everyone is usually very nice and friendly
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March 2021 by ___
Always have enough money at this location and willing to allow you to get how much money you want out of your own account
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July 2020 by I am an Alien
Would you cowards stop closing so early?
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June 2020 by JT
Good Bank
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March 2020 by z
Banking here 17 years. Employees are knowledgeable. 2 drive up atms and also a walk up 24 hours inside with a bank card.
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January 2020 by J T
Good Bank
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September 2019 by phillip greenberg
Banking here 17 years. Employees are knowledgeable. 2 drive up atms and also a walk up 24 hours inside with a bank card.
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September 2019 by Raul Bowers
Double think math then a clerk, teller gives me correct abundant notes.
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March 2019 by Robert Cvarovsky
Very attentive! Excellent customer service! Thank you Claudia!
