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October 2023 by Zachary Morris
This place is the real deal. The best customer service I’ve experienced.My car was giving me issues and it was difficult to fully diagnose, but as soon as I took it to them they were able to diagnose it swiftly and correctly. Ordered all the necessary parts and had her back on the road running like a dream.Throughout the entire process they kept me informed with any issues, hold ups, and updates that came through.I will be a long term customer and thankful for everything they have done for me and my car.Service: Engine repair
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October 2023 by Jassen Kavedzic
Just installed a stage 2 southbend clutch on my 7.5 R. Very happy with the time it took and the price. The guys do a great job.Service: Transmission
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September 2023 by Jahnny A.
I brought in my bmw X3 to get serviced since it wasnt pulling past 20mph and needed to get a few tune ups done I had the parts for they lied and said those parts weren't compatible with my car's engine which was an N 52 no turbo and these guys did nothing with it then tried charging an extra $600 on the no job they did after being asked they said the vehicle was running "fine" and pulling past 20 mph didn't even make it out of the lot before I called them and yelled about the situation -100/10 don't come here
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August 2023 by Christy Villanueva
We've been going to get our cars repaired at GAP for years. Great experience with Carey and the gang. Can't beat his prices. Keep up the good work GAP.
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July 2023 by Tracy King
If you have a foreign car please use this company. They are reasonable on prices and know exactly what to do. The staff is very friendly and knowlegable. I will use German Auto Pros if I need work done again. I have a 2004 Beamer and they were able to work on it. Thank you German Auto ProsServices: Transmission
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April 2023 by Mike Ryan
My clutch went out and these guys were able to get me in on short notice, had great communication throughout the process and answered any questions I had. They were super respectful and very professional. If you have a German vehicle I highly recommend going to these guys. I won’t be taking my car anywhere else. Thank you guys for the excellent service!
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April 2023 by jbomb 113
German Auto Pros was great when it was small, but after the growth and expansion, it's difficult to recommend. Bad attitude from some of the employees working the reception desk can really make the experience quite unpleasant. It feels bad when you can hear the staff talking negatively about you as you're heading out the door.
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February 2023 by Chris Bailey
Very happy customer these guys did upgrade work on my 13 audi s4 and made the whole process super easy. Carey and Susie are both great ppl with awesome attitudes. If I do any more work to my car I will definitely take it back to them and would recommend them 100 times over. Thanks guys I appreciate your kindnessService: Auto engine tuning
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February 2023 by Chris Crans
I've been looking, and looking, and looking for a respectable, reliable, and cost-effective shop for my German cars since I moved to Cleveland 7 years ago and FINALLY found one!I've had cars in other shops where I've been charged nearly $1K to diagnose problems they found no solutions for. It's been a journey to say the least.Finding Cary and German Auto Pros has been a god-send. They're down to earth, great to deal with, and most importantly, honest.I've had them do timing on my Phaeton, suspension on my S4, and countless other things. They've never let me down.Susie rocks and is a blast to text with. She always keeps me informed on the progress of my cars and is super friendly.Go here, you won't be disappointed.Services: Transmission
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December 2022 by Ron L.
I took in a 1973 VW bug for engine work. They do the work they commit to, no issues there. And the labor rate for an air cooled mechanic is very reasonable The air-cooled guy Joe knows his stuff. But I'm dumbfounded by the absolutely horrible communication. They rarely answer the phone and the voice mail instructs you to text them. They usually take a week to respond to texts and as a result it is impossible to maintain a good level of communication on the complexities of working on a vintage car. The odd thing is every time I would go into the shop. There were multiple people out front at the service desk, including the very nice lady who I assume is the wife of the owner. Good work......bad communication
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November 2022 by kyle y
Cary at German Auto Pros is the best German mechanic I’ve ever met in my entire life. His crew is top notch and his lovely wife is always the warmest human being you will ever meet. They have helped me countless times. Cary always makes you feel important as a customer and always does the job right. I would trust Cary with anything. Cars are now people’s life and I would trust him over anyone to make sure the car is perfect. He will never steer you wrong and his work and inspections are always incredibly thorough. I’ve sent every family member and every personal customer I have at my own job to him. The place is full of rock stars and anyone stating otherwise is either a bot or not being truthful .Kyle (2011 Audi s4, 2011 Audi s6, 2016 Audi a4, 2022 golf R and 2005 Audi s4)Services: Auto exhaust system replacement
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November 2022 by James Riggsbee
Cary and the crew are easy to deal with and do fantastic work. Finding someone to work on 10+ year old German cars isn't easy, these guys not only work on them but enjoy them and it shows in the quality of their work.Only downside is they are in very high demand and their lot/shop isn't massive, that being said they are worth the wait.Services: Exhaust
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November 2022 by Jared Yocom-Baker
German Auto Pros did a fantastic job rebuilding my Audi A4 after the timing chain tensioner went out and knocked out a carbon cleaning on my S4 within a few days. Quick and great quality work at a reasonable price, could not ask for more!Services: Exhaust
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November 2022 by Nick Johnson
I trust GAP to take care of any and everything that I would need on my Audi had them do a carbon clean and cooling system refresh on my 3.0T and it was done in no time at all. the whole staff is amazing and willing to help however they can! My go to source for my Audi within all of NEOServices: Engine repair
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November 2022 by Michael Patrick
I have had a few different services performed by Cary and his crew. I trust no other company to work on my GLI. Recently I had my rear window busted, my grand daughters car seat stolen and a new pair of climbing shoes. The car seat was a real bummer. I mean how low can you go? In addition they stole my catalytic converter. It was Saturday around 2:30 when I pulled up with the tow truck. A half hour after they closed Cary and his crew were outside looking at my vehicle. He even pulled it inside for me as to not let my vehicle be exposed to weather with the window being broken. He was empathetic and a real human being in regards to my unfortunate scenario. This is why I will always go to German Auto Pros. It's refreshing to know there are good people in business that actually care. Can't say enough good things about him and his shop. Just so grateful I found my repair shop for my car.Mike
