AutoZone Pearl Road in Parma Heights, OH is a trusted auto parts store known for its friendly and helpful staff. Customers appreciate the knowledgeable team members who assist with various needs, such as helping to put on wipers, finding the right size parts, and checking batteries for key fobs. The staff, including a standout employee named Tom, are often praised for going above and beyond, offering assistance outside the store and providing expert advice. The store’s wide hours of operation make it convenient for customers with busy schedules or urgent car problems. Many reviews mention positive experiences during difficult situations, like breakdowns, where employees responded quickly and helped with towing and repairs. The atmosphere is welcoming, with a hint of automotive ambiance, and some customers have received special prices on items like brake cleaner. Overall, AutoZone Pearl Road is highly regarded for its quality service, knowledgeable staff, and dedication to helping customers with their auto needs.
