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March 2023 by Rebecca Oberlander
Don't believe the pricing estimates on the website for tax returns. They nickel & dime you on every form, even forms that aren't required to be submitted (below the reporting threshold). Nevermind that the original refund estimate I received was 30% of what was owed, and I had to walk the employee through why it was wrong. I should've just paid H&R Block online, as I got no additional value from using this company. Definitely not recommended, nor will I ever use again.
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March 2022 by Joe Deely
Mark excellent to work with. Taxes always done accurately and rapidly. Very pleased with his services. Always accommodating and open to any questions I have.
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March 2022 by Justin Kravchuck
Mark took care of my taxes in a professional and timely fashion. Great service!!!
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March 2022 by Dominic Nicoletti
Mark is always very helpful at all times of the day. He's the best!
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March 2022 by Melissa Maczuzak
I highly recommend Mark for any of your financial needs! As a woman who knows nothing about doing my taxes, he explained everything to me clearly, and helped me to better understand what documents I needed to get my return filed quickly and efficiently. I will definitely be using his services again!
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March 2022 by Jacob Courtot
Great overall experience! My 2021 tax return was completed by the ZFS team in less than 48 hours and individualized customer service was unbeatable. I would strongly recommend.
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February 2022 by Rovena Ndreu
Don't do taxes here,they are scammers.They screwed my tax return.
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February 2022 by Brian Kornowski
Mark was great with communication and explaining to me the documents he needed to get my return filed. It was a fast and efficient process, I was very pleased with the service from him. I would highly recommend Zappitelli to anyone looking for a reliable Financial Services.
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June 2021 by Ken Nah
So I bring my taxes in to be filed, after already calling to verify the hours they’re open. The girl tells me there’s no guarantee they’ll be filed by the dead line. I understand that it’s 4 days prior, but it’s an easy return to file and still within the deadline. I’m a single mom with one dependent. How hard is it? If my laptop didn’t break I would’ve filed myself. And nonetheless, why would a business have a sign advertising that they do tax returns, if there was no guarantee they could perform the service??? Not coming back here.
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May 2018 by April Anderson
Go somewhere else, overcharges for services