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March 2024 by Life Is A Journey
I got my brake pads replaced and I was also told about other improvements that needed to be done to my vehicle and how they can help. Mr. Matthew Ferron was extremely thorough and efficient. In my opinion he's such a major asset to the company.
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March 2024 by Shari Armstrong
Our daughter was dealing with a flat spare tire after work (her car had a flat the day before and hadn't had a chance to get it taken care of yet). After a few texts from her and phone calls by me to help her to find a tow service/tire service (as she was afraid her phone was about to die, including a second call to the shop because I somehow had her location wrong at first). We live about 30 minutes from where she works, and she doesn't know the area well. I found Tire Choice Auto Service online, and they were about 10 minutes from her, and they came to her rescue. They told me to cancel the tow and they'd take care of her.They took her tire back to the shop, fixed it, and brought it back to her. Can't thank them enough for their amazing customer service! They were a huge blessing on a very crazy day!
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January 2024 by Cyndi
Great place! Above and beyond Customer Service and repairs, fair prices, great car advice and Matthew Ferron amd Team are very nice gentlemen. My go to for.car repairs.I.have used their service for several years. Most recently bought a new car. They easily looked at it when I was worried about the engine and were willing to.change the tops (jeep wrangler) for.a.fair price. Today had an oil change and had a tire problem. Matthew stayed past closing to.ensure it was repaired correctly. It was quick and he also made sure I saw the problem was corrected. Highly recommend Tire Choice in Painesville. Thank you Matthew and Team!
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January 2024 by Sonia L Peterson
I had an online appointment through Amazon they let you choose a place to get service when you purchase product online. They never called me for an appointment. I had to make a couple calls to them. Then I decided to make the appointment online through them, that finally worked. I got there I had to wait 40 min. The service was more money than quoted on the app with the total price included. It was paid for ahead of time then all of a sudden before the appointment they cancelled the charge . When I paid for it when they dismissed me they charged double the amount that Amazon quoted. I left about 2 hours later for a tire and rim change. Then they charged me for tire disposal and they didn't even take the old tire and rim but left it in my back seat. Never order through Amazon it wasn't the experience they claim it would be. The only thing I can say is the guy at the desk was very friendly. The employees are overworked they need raises and I think things would be better.
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December 2023 by jarrod braucher
Stopped in out of nowhere on a busy Saturday to get a tire replaced that I popped at the track and they got me in and out within 20 minutes, the guys there are super cool and care for the customer, shared some laughs and paid happily, 10/10 recommend for anything car care related. Thanks again!
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December 2023 by Whitney
Amazing service. They fixed my tire same day very quick and had great customer service. Highly recommend!
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November 2023 by Kieran
Had 4 run flat tires installed yesterday for a significant Saving over dealership prices on my BMW 3 series! ?Always excellent service and efficient work completed! Jules and Matt are awesome! These guys and gals will never try to sell you on what you don't need! I can't recommend them highly enough! ?
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October 2023 by jeryl montgomery
These guys are thee best. My daughter needed a lug that was stripped zipped off. No problem! Thank you guys
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August 2023 by Timothy Paine
We are from Florida and were visiting Painesville, OH. Somewhere on the trip my right rear tire picked up a screw that caused a slow leak. The Manager at Tire Choice got me right in and fixed the tire for free. Excellent service. If I ever need new tires in Painesville, this will be my first choice.
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August 2023 by Amanda Hearn
There awesome was able squeeze me in real quick an take my bad t8re off an mount my new one out an looked out on the price was there less than ,20 mins def recommend them and they have ways to get all brand new tires with out having to pay all the cost at once
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June 2023 by Trevor Newton
The gentleman there patched my tire for free. Helped me align my tires and hooked me up with a good tire to get back home. the guys there really helped me out. 10/10 recommend if you have tire needs. good guys. Matt the store manager really took care of me in my time of need.
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June 2023 by Amy Haase
Great customer service!! I was able to make a same day appointment, they took my car in on time, and fixed my tire. Thank you Matt!
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June 2023 by Bryan Callow
We had a flat tire right before wanting to leave fof a family vacation the next day. Geo was able to quickly patch the tire and make sure we were ready to go along with assuring my wifs that the tire was safe for travel. Thank you.
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June 2023 by Jennifer Colon
Wow!!!! Great service Matt, Carl and Geo... So many great things to say about these guys. I've been a customer for 25 years and would not go anywhere else. Matt and Geo are very professional, and accommodating. They truly care about the safety of there customers.
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June 2023 by shelby marie
I just got my vehicle back and this is the best service I have received in almost 40 years of owning vehicles. Matt, the manager, is OUTSTANDING, and the entire staff is helpful and skilled. Literally referring everyone I know. Thanks guys. I’ll be back for everything from now on.
