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April 2024 by Matthew Katschke
Frustrated trying to work with Lincare. Finally got all necessary paperwork to them for a replacement CPAP machine and they said they'd call to set up training/etc. After a week without contact I reached out to them. Everything is in order, but still needed to be scheduled. Why didn't they call to schedule like promised? To make matters worse, the "earliest" training time available is a week+ out. It's shouldn't take so long to get medical equipment. If the training schedule is so full, they need more people. This drawn out time to get necessary medical equipment is ridiculous.
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April 2024 by Cleveland's Triumph Magazine
Great Experience!I was diagnosed with sleep apnea and did not want to believe it... Laurie patiently helped me through the whole process, from understanding that even though I'm asymptomatic —I can still have SA. She then helped me get my process to getting a machine going (my ability to work depended on treatment). She kept me posted every step of the way. I had a quick turn-around and thanks to Eric and the training team, my onboarding was scheduled for 3 days after final paperwork was turned in from my doctor.Back to work in less than a week!LIFE SAVERS
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January 2024 by Shaquitta Williams
Working in a long term care facility I deal with many medical equipment suppliers. I can say that by far Lincare is the most reliable, courteous, prompt company in the business. Lori is exceptional! With the stresses of working as a nurse in a Dementia care facility it’s a comfort knowing that you can meet the needs of your residents without the added stress and headaches of some of the other medical supply companies.
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December 2023 by Deborah Bryner
I've had great care from lincare they're awesome also the employees are so courteous and thoughtful I wouldn't have it any other way
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December 2023 by Bob Stakes
I received such outstanding service everybody was so very prompt and helpful and knowledgeable
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September 2023 by Brenda Lampman
Lincare has been very reliable with my needs for oxygen supplies, machines, and taking care of my needs even when I go out of town. I'm not happy about having a portable oxygen but I'm not sure who is to blame for that. Pulling these big tanks around is very hard. The portable I had only would last for 1 hour that's not long enough to even go to a appointment. I had a portable that came with two batteries but when it broke they gave me a different one and it's very unreliable.
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August 2023 by Lisa Lambert
Sharon from Lincare goes above & beyond for me. I would highly recommend Lincare for anybody that needs service.
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May 2023 by NanaLaughs
They were wonderful.I appreciate everything they do for the patients.
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May 2023 by Anonymous
Horrible customer service. You can never reach anyone by phone. Get hung up on and given other numbers to call.. . They made me pay a deductible I didnt owe and wint give my money back !!! Don't use this Company!!!
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March 2021 by Michele Ditchman
One star is way to much for this business I've been trying to get a hospital bed from them for over a yr. And they called me this wk and said they had a bed for me and wanted my debit card or a voided check. And that my insurance paid for it so why do they needed my banking info? Well comes to find out they never submitted anything thru my insurance companies. I went from owing a start up fee of $48.00and then $13.00 a month to being told that I owe nothing.And they pressure you into giving them your banking info as well
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November 2020 by Nick Bartlett
I have been a client of theirs for over a decade, the staff is courteous and professional. They know me when I call. I can tell they care. :)
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November 2020 by Nanette Logsdon
Do not use this company. I was fitted for a cpap masked. I can not get it to fit without leaking. Their response was to buy a differrnt one out of pocket since I am relegated to this equipment for 6 months. This is the response even tho they offered the style and fit the mask. Not acceptable for a medical devise. I am concerned about my health due to poor therapy for an extended time.
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August 2020 by vicki pavicic
The worst! If you need CPAP or other medical supplies find someone else . One big problem after another. I don't have the time to say it all. Rude, improperly billed, won't communicate with my Dr. , just save yourself . Don't go with them
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September 2019 by Ashley M.
Despicable people. I need a machine for my cluster headaches. Being a CC patient, lincare is my only option. I walked in and the woman behind the desk was on speaker phone with a man. Which for starters, I find incredibly rude. After a minute, she said to the guy, I have to go and pretend I like my job now. Bye. I'm sorry, that is not something you say, in front of customers. I was taken back, so they could show me how to operate the machine. Before we even got started, they asked for my credit card info. I did tell them I wasn't comfortable giving them that info. Meanwhile, there was an older couple in the room next to me and they were having the same conversation, they weren't comfortable either. The woman said to them. You can either give me the info, or not get the machine. And you will die without this machine. Are you freaking kidding me? Who says that? I figured I would give them my info and that would be fine. My insurance covered the cost of the machine and they assured me they would not run it. Cool right? Wrong! I got a text almost instantly from my bank asking if I authorized a purchase for $1900 to lincare? Are. You. Kidding. Me?? Sooooo. I left. I just don't have the machine needed to help with my headaches! Don't trust these people.
