“The PCU is always extremely helpful. They are always going above and beyond for their members. They provide awesome customer service and will answer any and all questions. The ladies in there will assist with your financial needs to meet your goals, and help you turn poor money management around. I always go to them and recommend you do too!”
“I can only praise the Lake County Educational Credit Union and its staff for their care and professionalism in handling all of my dealing with them for the past 30 years. i solidly recommend all of their services and have NEVER had a bad experience with this institution.”
“I love this branch! Everyone is extremely nice! I went through the window and ask if we could open an account. Instead of telling us to call the mainline for an appt. she told me to come right in. We were done in 15 min! I called a week later to get another account for my child and got a same day appt. Again, everyone was very professional and nice!”
“Great Bank great people I have a checking account opened it up a little over a year ago. They have plenty of branches with multiple ATMs along with drive up lanes which are going bye bye with other banks. They're a more personal bank unlike the Big impersonal banks like Chase and Pnc which are closing branches up everywhere, getting rid of tellers making everything Online all to save money like they dont have money lol. Highly recommend Huntington bank they are friendly and have plenty of branches.”
“Great bank, very helpful staff. I had an issue with check and banker Jared handled it very fast and effective, so I got money deposited same day. Branch manager Chris went beyond my initial request and offered me help with name change on the account. All staff were friendly and professional. Thank you Chris and Jared for great customer experience and your immediate assistance, 5 stars.Chase Staff from Mentor Mall should take training from you on how to work with customers.”
9AM - 5PM
40 W Erie St, Painesville“First time being in this branch. I was asked why do I want to withdraw when I just deposit it last night. My reply was kind of rude by saying is my money I do whatever I want. Which is true and I apologize right after. Marie was professional and didn't reply rudely. Sorry and thank you, Marie, I respect your customer service manners ”
“After issues over the years with various mainstream banks charging absurd fees we love our credit union. They learn who their clients are. They remember your name and give great rates on Personal/Business/Auto loans.”