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February 2024 by Bobbie Geis
In a blinding snowstorm driving home from work my wipers stopped. The next morning was a Saturday and I called the service garage to see when I could get in. I spoke with Tim I believe. He said there was a recall on my car for the very same thing. He said get here before 10AM. I jumped in the car and went. Same day appointment, who does that anymore? In and out in less than 1 and1/2 hours. They also had a recall for my headlights they fixed. All I can say is AWESOME. Thank you so much as I lost sleep over this. You guys are great!
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February 2024 by JoAnn Jewell McKenzie
I am always treated like I am their only customer and take care of my problems. I have always had very good relations with Classic Buick GMC. In fact, I have bought every single one of my cars from this dealership.
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September 2023 by Dustin Volanski
Jason Gloekler is by far the best salesman I’ve ever dealt with! If you are looking to buy from someone who has integrity and is respectful and honest, he is your man! He helped me look for my truck and test drove a couple I was looking at. Gave me honest reviews. Told me exactly what was wrong with each vehicle. He’s not looking to jump his sales. He is looking to help you get into the best vehicle possible. Highly, highly recommend him!!!!
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June 2023 by Mimi Tee
Just had a awesome car buying experience with Jason Gloekler. Very professional, explained every thing in detail and showed me some technology features. Can’t wait to drive it!
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March 2023 by Bob W
This is a well run dealership as it pertains to the Service Department. Five star rated based on: Ease of scheduling an appointment. Coordinating the use of a rental vehicle. Having the work done on time and within price estimated. Friendly and knowledgable staff members too! I am a long term customer.
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March 2022 by Joe J.
Worked with Jason on a vehicle we found online. He was very patient, attentive, and extremely helpful throughout our car buying experience. We live about 3 hours from the dealership, but Jason worked it out to have the car delivered to us to test drive, and ultimately purchase! I would definitely recommend their dealership!
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March 2022 by Ben Becker
Fast and efficient, pleasant service people. Mine was a warranty claim, so I really don't know about pricing. But I will check them out in the future if I need to.
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July 2020 by Chandra J.
I came in to get an oil change and a wheel alignment. John was very helpful and friendly from the beginning of my visit. It ended up being a long visit due to some horrible work that was done by another repair shop that had to then be fixed by the guys at Classic. John took great care of me and my car. The technician who worked on it to fix the errors was also very friendly and informative of what was wrong and what needed to be done to repair it. I appreciate everything that was done for me during this visit. This team went above and beyond to make sure that I was safe on the road and well taken care of. Thanks, John and technician (I don't know his name), I truly appreciate all that you did!
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March 2020 by Kirk Phillips
Great service nice people
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December 2019 by Michelle B.
I had a minor accident in that a big landscape vehicle forced me into a commercial garbage can. The impact broke off my passenger mirror and damaged the door. I had a trip the next day. Serviceman John got my car in immediately, provided a temporary car, and had the mirror installed by end-of-day. I thought they did everything they could to help me resolve the issues.
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November 2019 by Kristen M.
I just bought my second car from Classic GMC and it couldn't have been a smoother process! Last time I purchased here was many years ago. I had pretty much decided on what I was going to buy this time and was on my way to another dealership when my husband recommended to stop and test drive a Terrain first so I could be sure. We were met by Mitch who took us for a no pressure, enjoyable test drive. He was trustworthy and authentic. The car wasn't exactly the options I had my heart set on, so Mitch suggested I look at another one they had in the back that hadn't made it to the lot yet. I took a look and it was exactly what I wanted. The interior of the dealership was bright. The restrooms were clean. The seating area in the service waiting room is comfortable. The entire process was very quick. I couldn't have been happier. I'm hoping for years of enjoyment driving my new Terrain!
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March 2019 by Russ H.
Terrible service department! They really all need to take better care of their customers.
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July 2016 by mike c.
Just leased a GMC Terrain from Classic GMC. Dave, Chuck and Adrian were honest and professional. This was the best experience I have ever had from a car dealership.
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September 2015 by Marissa F.
I traded in my 2012 GMC Terrain for a 2015 GMC Terrain and I am very happy with the service I received. Tom and Marty were excellent.
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October 2014 by Tawana H.
A friend of mine recently purchased a vehicle from Classic Buick GMC Painesville Ohio Dealership and I too was in the market for a vehicle...not necessarily new but reliable...well she referred me to the person who helped her Marty Budd and needless to say I drove out on a Monday and picked up my new vehicle on a Saturday 10/25/14....David Paul was the salesman who helped me and initially I came to look at GMC Terrain and actually got a 2014 Buick Encore.......Espresso Brown....love the color.....Dave was awesome...upfront and honest and that's what you want when in the market for looking for a vehicle...he was very knowledgeable...patient...kind and very professional....having people like him makes looking for a vehicle easier.....what an awesome truck...just right for me in all aspects...the price...the color...the features...my mom is in love the SUV and even thought about getting her one so who knows maybe she will but we definitely know where we will go if and when she does......I look forward to building a good long relationship with Classic....I thank them for all they've done...I highly recommend them if you are in the market for looking.....You wont' be disappointed.....Oh yeah another perk.......I got a full tank of gas........and COMPLIMENTARY CAR WASHES WHENEVER YOU'RE IN THE AREA!!!!!! Happy Happy Client Ms. Tawana Holifield
